{"id":145145,"date":"2022-12-19T15:09:26","date_gmt":"2022-12-19T15:09:26","guid":{"rendered":"https:\/\/droix.net\/blogs\/zasady-prodlouzene-zaruky-a-otevrenych-zarizeni\/"},"modified":"2025-09-12T12:14:59","modified_gmt":"2025-09-12T11:14:59","slug":"zasady-prodlouzene-zaruky-a-otevrenych-zarizeni","status":"publish","type":"post","link":"https:\/\/droix.net\/blogs\/cs\/zasady-prodlouzene-zaruky-a-otevrenych-zarizeni\/","title":{"rendered":"Z\u00e1sady prodlou\u017een\u00e9 z\u00e1ruky a otev\u0159en\u00fdch za\u0159\u00edzen\u00ed"},"content":{"rendered":"\n<p>Ve spole\u010dnosti DroiX jsme hrd\u00ed na to, \u017ee nab\u00edz\u00edme produkty nejvy\u0161\u0161\u00ed kvality a v\u00fdjime\u010dn\u00fd z\u00e1kaznick\u00fd servis. Jedn\u00edm ze zp\u016fsob\u016f, jak prokazujeme sv\u016fj z\u00e1vazek v\u016f\u010di z\u00e1kazn\u00edk\u016fm, je nab\u00eddka <strong>dvoulet\u00e9 z\u00e1ruky na<\/strong> n\u011bkter\u00e1 za\u0159\u00edzen\u00ed zna\u010dek <a href=\"https:\/\/droix.net\/blogs\/brand\/droix\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX<\/a> (v\u010detn\u011b monitor\u016f), <a href=\"https:\/\/droix.net\/blogs\/brand\/gpd\/\" target=\"_blank\" rel=\"noreferrer noopener\">GPD<\/a> a <a href=\"https:\/\/droix.net\/blogs\/brand\/minisforum\/\" target=\"_blank\" rel=\"noreferrer noopener\">MinisForum<\/a>. <\/p>\n\n<p>Ch\u00e1peme, \u017ee n\u00e1kup nov\u00e9ho za\u0159\u00edzen\u00ed je v\u00fdznamnou investic\u00ed, a chceme, aby se na\u0161i z\u00e1kazn\u00edci c\u00edtili p\u0159i n\u00e1kupu jist\u011b a bezpe\u010dn\u011b. Proto nab\u00edz\u00edme dvouletou z\u00e1ruku, kter\u00e1 se vztahuje na ve\u0161ker\u00e9 vady materi\u00e1lu nebo zpracov\u00e1n\u00ed. <\/p>\n\n<p>Krom\u011b standardn\u00ed dvoulet\u00e9 z\u00e1ruky umo\u017e\u0148ujeme z\u00e1kazn\u00edk\u016fm otev\u0159\u00edt za\u0159\u00edzen\u00ed, ani\u017e by do\u0161lo ke ztr\u00e1t\u011b z\u00e1ruky, jak je uvedeno v na\u0161ich <a href=\"https:\/\/droix.net\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\" title=\"\">smluvn\u00edch podm\u00ednk\u00e1ch<\/a>.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo otev\u0159\u00edt a prov\u00e9st upgrade a\/nebo rychlou opravu produktu. Z\u00e1sah do z\u00e1ru\u010dn\u00ed pe\u010deti nezp\u016fsob\u00ed z\u00e1nik z\u00e1ruky z\u00e1kazn\u00edka. \n<ol class=\"wp-block-list\">\n<li>Z\u00e1kazn\u00edk je povinen zajistit, aby p\u0159i prov\u00e1d\u011bn\u00ed v\u00fd\u0161e uveden\u00fdch \u010dinnost\u00ed byla dodr\u017eov\u00e1na ve\u0161ker\u00e1 bezpe\u010dnostn\u00ed opat\u0159en\u00ed a aby byly dodr\u017eov\u00e1ny normy pro opravy IT.<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b z\u00e1ru\u010dn\u00ed reklamace dodavatel za\u0159\u00edzen\u00ed d\u016fsledn\u011b zkontroluje, a pokud bude m\u00edt za to, \u017ee z\u00e1vada vznikla v d\u016fsledku jedn\u00e1n\u00ed z\u00e1kazn\u00edka, jeho z\u00e1ru\u010dn\u00ed reklamaci zam\u00edtne.\n<ul class=\"wp-block-list\">\n<li>Dodavatel podrobn\u011b zkontroluje ka\u017ed\u00fd aspekt za\u0159\u00edzen\u00ed, nap\u0159\u00edklad: spr\u00e1vn\u00e9 um\u00edst\u011bn\u00ed \u0161roub\u016f, prom\u00e1\u010dknut\u00ed\/od\u011brky\/\u0161kr\u00e1bance na za\u0159\u00edzen\u00ed nebo vnit\u0159n\u00edch sou\u010d\u00e1stech, sou\u010d\u00e1sti t\u0159et\u00edch stran, hardwarov\u00e9 prvky po\u0161kozen\u00e9 \u010dinnost\u00ed z\u00e1kazn\u00edka. Pokud se zjist\u00ed n\u011bkter\u00e1 z v\u00fd\u0161e uveden\u00fdch skute\u010dnost\u00ed, dodavatel zam\u00edtne z\u00e1ru\u010dn\u00ed reklamaci a z\u00e1kazn\u00edk bude zodpov\u011bdn\u00fd za \u00fahradu v\u0161ech n\u00e1klad\u016f, kter\u00e9 vzniknou v souvislosti s neopravitelnou jednotkou. (\u010das, doprava, d\u00edly)  <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n<p>To znamen\u00e1, \u017ee z\u00e1kazn\u00edci si mohou sv\u00e1 za\u0159\u00edzen\u00ed opravit nebo upgradovat sami, nebo je rad\u011bji odn\u00e9st do servisu t\u0159et\u00ed strany. Jsme p\u0159esv\u011bd\u010deni, \u017ee na\u0161i z\u00e1kazn\u00edci by m\u011bli m\u00edt mo\u017enost svobodn\u011b si zvolit zp\u016fsob \u00fadr\u017eby sv\u00fdch za\u0159\u00edzen\u00ed, a nechceme je za tuto svobodu trestat. <\/p>\n\n<p>Jak je uvedeno v podm\u00ednk\u00e1ch, pokud v\u00fdrobek otev\u0159ete a zp\u016fsob\u00edte po\u0161kozen\u00ed, jako jsou nap\u0159\u00edklad \u0161kr\u00e1bance nebo rozbit\u00e9 sou\u010d\u00e1sti, v\u00fdrobek v r\u00e1mci z\u00e1ruky nep\u0159ijmeme. Mnoho v\u00fdrobk\u016f m\u00e1 velmi kompaktn\u00ed prostory a sou\u010d\u00e1sti, kter\u00e9 lze snadno rozb\u00edt. Pokud nejste obezn\u00e1meni s opravami elektroniky nebo s produktem, nejprve se na <a href=\"https:\/\/droix.net\/blogs\/cs\/kontaktujte-nas\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1s obra\u0165te<\/a>!  <\/p>\n\n<p>Ch\u00e1peme, \u017ee probl\u00e9my mohou nastat s jak\u00fdmkoli za\u0159\u00edzen\u00edm, a kdy\u017e se vyskytnou, mohou se na\u0161i z\u00e1kazn\u00edci spolehnout na n\u00e1\u0161 vynikaj\u00edc\u00ed z\u00e1ru\u010dn\u00ed servis. M\u00e1me t\u00fdm specializovan\u00fdch odborn\u00edk\u016f na z\u00e1kaznickou podporu, kte\u0159\u00ed jsou p\u0159ipraveni pomoci s \u0159e\u0161en\u00edm p\u0159\u00edpadn\u00fdch probl\u00e9m\u016f. V\u011b\u0159\u00edme, \u017ee poskytujeme rychl\u00fd a efektivn\u00ed servis, aby na\u0161i z\u00e1kazn\u00edci mohli co nejrychleji op\u011bt pou\u017e\u00edvat sv\u00e1 za\u0159\u00edzen\u00ed.  <\/p>\n\n<p>Na\u0161e dvoulet\u00e1 z\u00e1ruka a z\u00e1sady otev\u0159en\u00fdch za\u0159\u00edzen\u00ed jsou jen n\u011bkter\u00e9 ze zp\u016fsob\u016f, kter\u00fdmi se sna\u017e\u00edme nab\u00eddnout co nejlep\u0161\u00ed z\u00e1kaznick\u00e9 zku\u0161enosti. Jsme odhodl\u00e1ni poskytovat vysoce kvalitn\u00ed za\u0159\u00edzen\u00ed a vynikaj\u00edc\u00ed z\u00e1kaznick\u00fd servis a toto je jen n\u011bkolik zp\u016fsob\u016f, jak tento z\u00e1vazek na\u0161im z\u00e1kazn\u00edk\u016fm prokazujeme. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<div class=\"wp-block-pixwell-elements-note gb-wrap note-wrap none-padding yes-shadow\" style=\"--heading-border-color:#88888822;--border-width:0 0 0 0;--desktop-header-padding:15px 30px 15px 30px;--tablet-header-padding:15px 25px 15px 25px;--mobile-header-padding:15px 20px 15px 20px;--desktop-padding:15px 30px 30px 30px;--tablet-padding:15px 25px 25px 25px;--mobile-padding:15px 20px 20px 20px\"><div class=\"note-header gb-header\"><span class=\"note-heading\"><span class=\"gb-heading heading-icon\"><i class=\"rbi rbi-information\"><\/i><\/span><h4 class=\"gb-heading none-toc\">Important<\/h4><\/span><\/div><div class=\"note-content gb-content\">\n<p><em>Na na\u0161i prodlou\u017eenou z\u00e1ruku a z\u00e1sady otev\u0159en\u00fdch za\u0159\u00edzen\u00ed se vztahuj\u00ed podm\u00ednky pro vybran\u00e1 za\u0159\u00edzen\u00ed a zna\u010dky. Upozor\u0148ujeme, \u017ee podrobnosti se mohou zm\u011bnit a podm\u00ednky uveden\u00e9 na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch maj\u00ed p\u0159ednost p\u0159ed v\u0161emi ostatn\u00edmi informacemi. Nav\u0161tivte na\u0161e webov\u00e9 str\u00e1nky, kde naleznete nejaktu\u00e1ln\u011bj\u0161\u00ed podrobnosti z\u00e1sad.  <\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>S pot\u011b\u0161en\u00edm v\u00e1m oznamujeme, \u017ee na vybran\u00e9 zna\u010dky poskytujeme dvouletou z\u00e1ruku a aktualizujeme na\u0161e z\u00e1sady otev\u00edr\u00e1n\u00ed v\u00fdrobk\u016f za \u00fa\u010delem jejich opravy nebo modernizace.<\/p>\n","protected":false},"author":859,"featured_media":145168,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2147],"tags":[2244],"class_list":{"0":"post-145145","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-oznameni","8":"tag-droix-cs"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/posts\/145145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/users\/859"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/comments?post=145145"}],"version-history":[{"count":4,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/posts\/145145\/revisions"}],"predecessor-version":[{"id":328665,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/posts\/145145\/revisions\/328665"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/media\/145168"}],"wp:attachment":[{"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/media?parent=145145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/categories?post=145145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/droix.net\/blogs\/cs\/wp-json\/wp\/v2\/tags?post=145145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}