{"id":16588,"date":"2015-12-03T00:00:00","date_gmt":"2015-12-03T00:00:00","guid":{"rendered":"https:\/\/droix.co.uk\/blogs\/comment-obtenir-des-reponses-plus-rapides\/"},"modified":"2022-02-02T10:10:43","modified_gmt":"2022-02-02T10:10:43","slug":"comment-obtenir-des-reponses-plus-rapides","status":"publish","type":"post","link":"https:\/\/droix.net\/blogs\/fr\/comment-obtenir-des-reponses-plus-rapides\/","title":{"rendered":"Comment obtenir des r\u00e9ponses plus rapides"},"content":{"rendered":"\n<p>Si nous vous avons demand\u00e9 de nous envoyer un e-mail ( <a href=\"mailto:support@droix.co.uk\">support@droix.co.uk<\/a> ), nous aurons besoin, pour le bon d\u00e9roulement de la proc\u00e9dure, des informations suivantes<\/p>\n\n<!--more-->\n\n<p>Si vous avez achet\u00e9 votre appareil directement aupr\u00e8s de nous via notre site web <a class=\"externalLink\" href=\"https:\/\/droix.net\/blogs\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/DroiX.co.uk<\/a>:<\/p>\n\n<ul class=\"wp-block-list\"><li>Le code de commande \u00e0 six chiffres et l'adresse \u00e9lectronique que vous avez utilis\u00e9s sur notre site.<\/li><\/ul>\n\n<p>Si vous \u00eates venu \u00e0 nous via Amazon :<\/p>\n\n<ul class=\"wp-block-list\"><li>L'ID de la commande (17 chiffres, par exemple 321-4567890-8765432) et l'adresse \u00e9lectronique enregistr\u00e9e sur votre compte Amazon.<\/li><\/ul>\n\n<p>Si vous \u00eates un de nos clients eBay :<\/p>\n\n<ul class=\"wp-block-list\"><li>L'identifiant de la transaction (25 chiffres, par exemple 234567890123-8765432109876) et votre identifiant eBay.<\/li><\/ul>\n\n<p>Veuillez \u00e9galement inclure :<\/p>\n\n<ul class=\"wp-block-list\"><li>Votre nom complet et le code postal auquel votre appareil DroiX\u00ae a \u00e9t\u00e9 livr\u00e9.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Si nous vous avons demand\u00e9 de nous envoyer un e-mail ( support@droix.co.uk ), nous aurons besoin, pour le bon d\u00e9roulement de la proc\u00e9dure, des informations suivantes<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[423],"tags":[424],"class_list":{"0":"post-16588","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-annonces","7":"tag-official-fr"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/posts\/16588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/comments?post=16588"}],"version-history":[{"count":0,"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/posts\/16588\/revisions"}],"wp:attachment":[{"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/media?parent=16588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/categories?post=16588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/droix.net\/blogs\/fr\/wp-json\/wp\/v2\/tags?post=16588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}