{"id":301928,"date":"2022-12-19T15:09:26","date_gmt":"2022-12-19T15:09:26","guid":{"rendered":"https:\/\/droix.net\/blogs\/garantie-extinsa-si-politica-privind-dispozitivele-deschise\/"},"modified":"2025-09-12T12:06:25","modified_gmt":"2025-09-12T11:06:25","slug":"garantie-extinsa-si-politica-privind-dispozitivele-deschise","status":"publish","type":"post","link":"https:\/\/droix.net\/blogs\/ro\/garantie-extinsa-si-politica-privind-dispozitivele-deschise\/","title":{"rendered":"Garan\u021bie extins\u0103 \u0219i politic\u0103 privind dispozitivele deschise"},"content":{"rendered":"\n<p>La DroiX, ne m\u00e2ndrim cu faptul c\u0103 oferim produse de calitate superioar\u0103 \u0219i servicii excep\u021bionale pentru clien\u021bi. Un mod prin care ne demonstr\u0103m angajamentul fa\u021b\u0103 de clien\u021bii no\u0219tri este prin oferirea unei <strong>garan\u021bii de 2 ani<\/strong> pentru unele dispozitive marca <a href=\"https:\/\/droix.net\/blogs\/brand\/droix\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX<\/a> (cu excep\u021bia monitoarelor), <a href=\"https:\/\/droix.net\/blogs\/brand\/gpd\/\" target=\"_blank\" rel=\"noreferrer noopener\">GPD<\/a> \u0219i <a href=\"https:\/\/droix.net\/blogs\/brand\/minisforum\/\" target=\"_blank\" rel=\"noreferrer noopener\">MinisForum<\/a>. <\/p>\n\n<p>\u00cen\u021belegem c\u0103 achizi\u021bionarea unui dispozitiv nou este o investi\u021bie semnificativ\u0103 \u0219i dorim ca clien\u021bii no\u0219tri s\u0103 se simt\u0103 \u00eencrez\u0103tori \u0219i siguri \u00een achizi\u021bia lor. Acesta este motivul pentru care oferim o garan\u021bie de 2 ani, care acoper\u0103 orice defecte de materiale sau de manoper\u0103. <\/p>\n\n<p>\u00cen plus fa\u021b\u0103 de garan\u021bia standard de 2 ani, le permitem clien\u021bilor s\u0103 \u00ee\u0219i deschid\u0103 dispozitivele f\u0103r\u0103 a anula garan\u021bia, a\u0219a cum este indicat \u00een <a href=\"https:\/\/droix.net\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Termenii \u0219i condi\u021biile<\/a> noastre.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Clientul are dreptul de a deschide \u0219i de a efectua actualiz\u0103ri \u0219i\/sau repara\u021bii rapide la un produs. Modificarea sigiliului de garan\u021bie nu va anula garan\u021bia clientului. \n<ol class=\"wp-block-list\">\n<li>Este responsabilitatea clientului s\u0103 se asigure c\u0103, \u00een timpul desf\u0103\u0219ur\u0103rii activit\u0103\u021bilor men\u021bionate mai sus, sunt luate toate m\u0103surile de siguran\u021b\u0103 \u0219i sunt respectate standardele de repara\u021bii IT.<\/li>\n\n\n\n<li>\u00cen cazul unei cereri de garan\u021bie, furnizorul va inspecta riguros dispozitivul \u0219i, dac\u0103 consider\u0103 c\u0103 defec\u021biunea este rezultatul ac\u021biunilor clientului, va refuza cererea de garan\u021bie.\n<ul class=\"wp-block-list\">\n<li>Furnizorul va inspecta \u00een detaliu fiecare aspect al dispozitivului, cum ar fi: alocarea corect\u0103 a \u0219uruburilor, lovituri\/\u00een\u021bep\u0103turi\/zg\u00e2rieturi pe dispozitiv sau pe componentele interne, componente de la ter\u021bi, elemente hardware deteriorate de ac\u021biunile clientului. \u00cen cazul \u00een care se constat\u0103 oricare dintre cele men\u021bionate mai sus, furnizorul va refuza cererea de garan\u021bie, iar clientul va fi responsabil pentru acoperirea tuturor costurilor care decurg dintr-o unitate care nu poate fi reparat\u0103. (timp, transport, piese)  <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n<p>Acest lucru \u00eenseamn\u0103 c\u0103 clien\u021bii \u00ee\u0219i pot repara sau actualiza singuri dispozitivele, sau le pot duce la un atelier de repara\u021bii ter\u021b, dac\u0103 prefer\u0103. Credem c\u0103 clien\u021bii no\u0219tri ar trebui s\u0103 aib\u0103 libertatea de a alege modul \u00een care doresc s\u0103 \u00ee\u0219i \u00eentre\u021bin\u0103 dispozitivele \u0219i nu dorim s\u0103 \u00eei penaliz\u0103m pentru c\u0103 \u00ee\u0219i exercit\u0103 aceast\u0103 libertate. <\/p>\n\n<p>Dup\u0103 cum se specific\u0103 \u00een termeni \u0219i condi\u021bii, dac\u0103 deschide\u021bi produsul \u0219i provoca\u021bi orice deteriorare, cum ar fi zg\u00e2rieturi sau componente rupte, de exemplu, atunci nu vom accepta produsul \u00een garan\u021bie. Multe produse au spa\u021bii foarte compacte \u0219i componente care pot fi u\u0219or rupte. Dac\u0103 nu sunte\u021bi familiarizat cu repara\u021biile electronice sau cu produsul, v\u0103 rug\u0103m s\u0103 <a href=\"https:\/\/droix.net\/blogs\/ro\/contactati-ne\/\" target=\"_blank\" rel=\"noreferrer noopener\">lua\u021bi mai \u00eent\u00e2i leg\u0103tura cu noi<\/a>!  <\/p>\n\n<p>\u00cen\u021belegem c\u0103 pot ap\u0103rea probleme cu orice dispozitiv, iar atunci c\u00e2nd apar, clien\u021bii no\u0219tri se pot baza pe serviciul nostru excelent de garan\u021bie. Avem o echip\u0103 de profesioni\u0219ti dedica\u021bi asisten\u021bei pentru clien\u021bi care sunt gata s\u0103 ajute la depistarea \u0219i rezolvarea oric\u0103ror probleme care pot ap\u0103rea. Credem \u00een furnizarea de servicii rapide \u0219i eficiente, astfel \u00eenc\u00e2t clien\u021bii no\u0219tri s\u0103 se poat\u0103 \u00eentoarce la utilizarea dispozitivelor lor c\u00e2t mai repede posibil.  <\/p>\n\n<p>Garan\u021bia noastr\u0103 de 2 ani \u0219i politica de deschidere a dispozitivelor sunt doar c\u00e2teva dintre modalit\u0103\u021bile prin care ne str\u0103duim s\u0103 oferim cea mai bun\u0103 experien\u021b\u0103 posibil\u0103 clien\u021bilor. Ne angaj\u0103m s\u0103 oferim dispozitive de \u00eenalt\u0103 calitate \u0219i servicii excelente pentru clien\u021bi, iar acestea sunt doar c\u00e2teva modalit\u0103\u021bi prin care ne demonstr\u0103m acest angajament fa\u021b\u0103 de clien\u021bii no\u0219tri. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<div class=\"wp-block-pixwell-elements-note gb-wrap note-wrap none-padding yes-shadow\" style=\"--heading-border-color:#88888822;--border-width:0 0 0 0;--desktop-header-padding:15px 30px 15px 30px;--tablet-header-padding:15px 25px 15px 25px;--mobile-header-padding:15px 20px 15px 20px;--desktop-padding:15px 30px 30px 30px;--tablet-padding:15px 25px 25px 25px;--mobile-padding:15px 20px 20px 20px\"><div class=\"note-header gb-header\"><span class=\"note-heading\"><span class=\"gb-heading heading-icon\"><i class=\"rbi rbi-information\"><\/i><\/span><h4 class=\"gb-heading none-toc\">Important<\/h4><\/span><\/div><div class=\"note-content gb-content\">\n<p><em>Termenii \u0219i condi\u021biile se aplic\u0103 garan\u021biei noastre extinse \u0219i politicii privind dispozitivele deschise pentru anumite dispozitive \u0219i m\u0103rci. V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 detaliile se pot modifica, iar termenii enumera\u021bi pe site-ul nostru web au prioritate fa\u021b\u0103 de toate celelalte informa\u021bii. Vizita\u021bi site-ul nostru web pentru cele mai actuale detalii privind politica.  <\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Suntem bucuro\u0219i s\u0103 anun\u021b\u0103m o garan\u021bie de 2 ani pentru anumite m\u0103rci, precum \u0219i actualizarea politicii noastre privind deschiderea produselor pentru auto-repara\u021bii sau actualiz\u0103ri.<\/p>\n","protected":false},"author":859,"featured_media":310414,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4296],"tags":[4558],"class_list":{"0":"post-301928","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-anunturi","8":"tag-droix-ro"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/posts\/301928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/users\/859"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/comments?post=301928"}],"version-history":[{"count":3,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/posts\/301928\/revisions"}],"predecessor-version":[{"id":328028,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/posts\/301928\/revisions\/328028"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/media\/310414"}],"wp:attachment":[{"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/media?parent=301928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/categories?post=301928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/droix.net\/blogs\/ro\/wp-json\/wp\/v2\/tags?post=301928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}