{"id":301923,"date":"2022-12-19T15:09:26","date_gmt":"2022-12-19T15:09:26","guid":{"rendered":"https:\/\/droix.net\/blogs\/predlzena-zaruka-a-politika-otvorenych-zariadeni\/"},"modified":"2025-09-12T12:14:09","modified_gmt":"2025-09-12T11:14:09","slug":"predlzena-zaruka-a-politika-otvorenych-zariadeni","status":"publish","type":"post","link":"https:\/\/droix.net\/blogs\/sk\/predlzena-zaruka-a-politika-otvorenych-zariadeni\/","title":{"rendered":"Pred\u013a\u017een\u00e1 z\u00e1ruka a politika otvoren\u00fdch zariaden\u00ed"},"content":{"rendered":"\n<p>V spolo\u010dnosti DroiX sme hrd\u00ed na to, \u017ee pon\u00fakame produkty najvy\u0161\u0161ej kvality a v\u00fdnimo\u010dn\u00fd z\u00e1kazn\u00edcky servis. Jedn\u00fdm zo sp\u00f4sobov, ako preukazujeme svoj z\u00e1v\u00e4zok vo\u010di z\u00e1kazn\u00edkom, je ponuka <strong>2-ro\u010dnej z\u00e1ruky na<\/strong> niektor\u00e9 zariadenia zna\u010dky <a href=\"https:\/\/droix.net\/blogs\/brand\/droix\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX<\/a> (okrem monitorov), <a href=\"https:\/\/droix.net\/blogs\/brand\/gpd\/\" target=\"_blank\" rel=\"noreferrer noopener\">GPD<\/a> a <a href=\"https:\/\/droix.net\/blogs\/brand\/minisforum\/\" target=\"_blank\" rel=\"noreferrer noopener\">MinisForum<\/a>. <\/p>\n\n<p>Ch\u00e1peme, \u017ee k\u00fapa nov\u00e9ho zariadenia je v\u00fdznamnou invest\u00edciou, a chceme, aby sa na\u0161i z\u00e1kazn\u00edci c\u00edtili pri k\u00fape ist\u00ed a bezpe\u010dn\u00ed. Preto pon\u00fakame 2-ro\u010dn\u00fa z\u00e1ruku, ktor\u00e1 sa vz\u0165ahuje na ak\u00e9ko\u013evek chyby materi\u00e1lu alebo spracovania. <\/p>\n\n<p>Okrem \u0161tandardnej 2-ro\u010dnej z\u00e1ruky umo\u017e\u0148ujeme z\u00e1kazn\u00edkom otvori\u0165 svoje zariadenia bez toho, aby do\u0161lo k strate z\u00e1ruky, ako je uveden\u00e9 v na\u0161ich <a href=\"https:\/\/droix.net\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\" title=\"\">zmluvn\u00fdch podmienkach<\/a>.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo otvori\u0165 a vykona\u0165 aktualiz\u00e1cie a\/alebo r\u00fdchle opravy produktu. Z\u00e1sah do z\u00e1ru\u010dnej plomby neznamen\u00e1 zru\u0161enie z\u00e1ruky z\u00e1kazn\u00edka. \n<ol class=\"wp-block-list\">\n<li>Z\u00e1kazn\u00edk je povinn\u00fd zabezpe\u010di\u0165, aby sa pri vykon\u00e1van\u00ed uveden\u00fdch \u010dinnost\u00ed dodr\u017eiavali v\u0161etky bezpe\u010dnostn\u00e9 opatrenia a normy pre opravy IT.<\/li>\n\n\n\n<li>V pr\u00edpade z\u00e1ru\u010dnej reklam\u00e1cie dod\u00e1vate\u013e zariadenie d\u00f4kladne skontroluje, a ak us\u00fadi, \u017ee chyba vznikla v d\u00f4sledku konania z\u00e1kazn\u00edka, zamietne jeho z\u00e1ru\u010dn\u00fd n\u00e1rok.\n<ul class=\"wp-block-list\">\n<li>Dod\u00e1vate\u013e podrobne skontroluje ka\u017ed\u00fd aspekt zariadenia, napr\u00edklad: spr\u00e1vne umiestnenie skrutiek, prelia\u010diny\/odreniny\/\u0161kr\u00e1bance na zariaden\u00ed alebo vn\u00fatorn\u00fdch komponentoch, komponenty tret\u00edch str\u00e1n, hardv\u00e9rov\u00e9 prvky po\u0161koden\u00e9 \u010dinnos\u0165ou z\u00e1kazn\u00edka. Ak sa zist\u00ed \u010doko\u013evek z vy\u0161\u0161ie uveden\u00e9ho, dod\u00e1vate\u013e zamietne z\u00e1ru\u010dn\u00fa reklam\u00e1ciu a z\u00e1kazn\u00edk bude zodpovedn\u00fd za pokrytie v\u0161etk\u00fdch n\u00e1kladov, ktor\u00e9 vznikn\u00fa v d\u00f4sledku neopravite\u013en\u00e9ho zariadenia. (\u010das, doprava, n\u00e1hradn\u00e9 diely)  <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n<p>To znamen\u00e1, \u017ee z\u00e1kazn\u00edci si m\u00f4\u017eu svoje zariadenia opravi\u0165 alebo aktualizova\u0165 sami, pr\u00edpadne ich m\u00f4\u017eu odnies\u0165 do servisu tretej strany. Sme presved\u010den\u00ed, \u017ee na\u0161i z\u00e1kazn\u00edci by mali ma\u0165 slobodu v\u00fdberu sp\u00f4sobu \u00fadr\u017eby svojich zariaden\u00ed, a nechceme ich tresta\u0165 za to, \u017ee t\u00fato slobodu vyu\u017e\u00edvaj\u00fa. <\/p>\n\n<p>Ako je uveden\u00e9 v zmluvn\u00fdch podmienkach, ak v\u00fdrobok otvor\u00edte a sp\u00f4sob\u00edte ak\u00e9ko\u013evek po\u0161kodenie, ako napr\u00edklad po\u0161kriabanie alebo po\u0161kodenie komponentov, potom v\u00fdrobok neprijmeme do z\u00e1ruky. Mnoh\u00e9 v\u00fdrobky maj\u00fa ve\u013emi kompaktn\u00e9 priestory a komponenty, ktor\u00e9 sa m\u00f4\u017eu \u013eahko zlomi\u0165. Ak sa v oprav\u00e1ch elektroniky alebo v\u00fdrobku nevyzn\u00e1te, najprv <a href=\"https:\/\/droix.net\/blogs\/sk\/kontaktujte-nas\/\" target=\"_blank\" rel=\"noreferrer noopener\">sa s nami<\/a> skontaktujte!  <\/p>\n\n<p>Uvedomujeme si, \u017ee probl\u00e9my sa m\u00f4\u017eu vyskytn\u00fa\u0165 s ak\u00fdmko\u013evek zariaden\u00edm, a ke\u010f sa vyskytn\u00fa, na\u0161i z\u00e1kazn\u00edci sa m\u00f4\u017eu spo\u013eahn\u00fa\u0165 na n\u00e1\u0161 vynikaj\u00faci z\u00e1ru\u010dn\u00fd servis. M\u00e1me t\u00edm \u0161pecializovan\u00fdch odborn\u00edkov na z\u00e1kazn\u00edcku podporu, ktor\u00ed s\u00fa pripraven\u00ed pom\u00f4c\u0165 pri rie\u0161en\u00ed probl\u00e9mov a vyrie\u0161i\u0165 ak\u00e9ko\u013evek probl\u00e9my, ktor\u00e9 sa m\u00f4\u017eu vyskytn\u00fa\u0165. Ver\u00edme, \u017ee poskytujeme r\u00fdchly a efekt\u00edvny servis, aby na\u0161i z\u00e1kazn\u00edci mohli \u010do najr\u00fdchlej\u0161ie op\u00e4\u0165 pou\u017e\u00edva\u0165 svoje zariadenia.  <\/p>\n\n<p>Na\u0161a 2-ro\u010dn\u00e1 z\u00e1ruka a politika otvoren\u00fdch zariaden\u00ed s\u00fa len niektor\u00e9 zo sp\u00f4sobov, ako sa sna\u017e\u00edme pon\u00faknu\u0165 \u010do najlep\u0161ie sk\u00fasenosti z\u00e1kazn\u00edkom. Sme odhodlan\u00ed poskytova\u0165 vysokokvalitn\u00e9 zariadenia a vynikaj\u00face slu\u017eby z\u00e1kazn\u00edkom a toto je len nieko\u013eko sp\u00f4sobov, ako tento z\u00e1v\u00e4zok na\u0161im z\u00e1kazn\u00edkom preukazujeme. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<div class=\"wp-block-pixwell-elements-note gb-wrap note-wrap none-padding yes-shadow\" style=\"--heading-border-color:#88888822;--border-width:0 0 0 0;--desktop-header-padding:15px 30px 15px 30px;--tablet-header-padding:15px 25px 15px 25px;--mobile-header-padding:15px 20px 15px 20px;--desktop-padding:15px 30px 30px 30px;--tablet-padding:15px 25px 25px 25px;--mobile-padding:15px 20px 20px 20px\"><div class=\"note-header gb-header\"><span class=\"note-heading\"><span class=\"gb-heading heading-icon\"><i class=\"rbi rbi-information\"><\/i><\/span><h4 class=\"gb-heading none-toc\">Important<\/h4><\/span><\/div><div class=\"note-content gb-content\">\n<p><em>Na na\u0161u pred\u013a\u017een\u00fa z\u00e1ruku a z\u00e1sady otvoren\u00fdch zariaden\u00ed sa vz\u0165ahuj\u00fa podmienky pre vybran\u00e9 zariadenia a zna\u010dky. Upozor\u0148ujeme, \u017ee podrobnosti sa m\u00f4\u017eu zmeni\u0165 a podmienky uveden\u00e9 na na\u0161ej webovej str\u00e1nke maj\u00fa prednos\u0165 pred v\u0161etk\u00fdmi ostatn\u00fdmi inform\u00e1ciami. Nav\u0161t\u00edvte na\u0161u webov\u00fa str\u00e1nku, kde n\u00e1jdete najaktu\u00e1lnej\u0161ie podrobnosti o z\u00e1sad\u00e1ch.  <\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>S rados\u0165ou v\u00e1m oznamujeme, \u017ee na vybran\u00e9 zna\u010dky poskytujeme dvojro\u010dn\u00fa z\u00e1ruku a aktualizujeme na\u0161e z\u00e1sady t\u00fdkaj\u00face sa otv\u00e1rania v\u00fdrobkov na \u00fa\u010dely ich opravy alebo aktualiz\u00e1cie.<\/p>\n","protected":false},"author":859,"featured_media":310415,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4299],"tags":[4557],"class_list":{"0":"post-301923","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-oznamenia","8":"tag-droix-sk"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/posts\/301923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/users\/859"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/comments?post=301923"}],"version-history":[{"count":3,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/posts\/301923\/revisions"}],"predecessor-version":[{"id":328640,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/posts\/301923\/revisions\/328640"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/media\/310415"}],"wp:attachment":[{"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/media?parent=301923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/categories?post=301923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/droix.net\/blogs\/sk\/wp-json\/wp\/v2\/tags?post=301923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}