{"id":386506,"date":"2020-03-20T00:00:00","date_gmt":"2020-03-20T00:00:00","guid":{"rendered":"https:\/\/droix.co.uk\/blogs\/its-business-as-usual-now-with-two-month-refund-period\/"},"modified":"2026-09-27T00:55:33","modified_gmt":"2026-09-26T23:55:33","slug":"vse-pri-starem-nyni-s-dvoumesicni-lhutou-pro-vraceni","status":"publish","type":"post","link":"https:\/\/droix.net\/blogs\/cs\/vse-pri-starem-nyni-s-dvoumesicni-lhutou-pro-vraceni\/","title":{"rendered":"V\u0161e p\u0159i star\u00e9m, nyn\u00ed s dvoum\u011bs\u00ed\u010dn\u00ed lh\u016ftou pro vr\u00e1cen\u00ed"},"content":{"rendered":"\n<p class=\"has-vivid-red-color has-text-color wp-block-paragraph\"><em><strong>AKTUALIZACE Z 31. SRPNA 2020: Tato nab\u00eddka ji\u017e nen\u00ed platn\u00e1. Od 31. srpna 2020 se na v\u0161echny nov\u011b zakoupen\u00e9 polo\u017eky vztahuje standardn\u00ed 14denn\u00ed lh\u016fta pro vr\u00e1cen\u00ed pen\u011bz.<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e1di bychom vyu\u017eili t\u00e9to p\u0159\u00edle\u017eitosti a informovali na\u0161e z\u00e1kazn\u00edky, \u017ee v DroiX v sou\u010dasnosti fungujeme jako obvykle. V pr\u016fb\u011bhu posledn\u00edch t\u00fddn\u016f jsme podnikli \u0159adu krok\u016f, abychom zajistili, \u017ee poskytujeme co nejbli\u017e\u0161\u00ed stejn\u011b vysokou \u00farove\u0148 slu\u017eeb, o kterou se v\u017edy sna\u017e\u00edme.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Prodlou\u017een\u00ed lh\u016fty pro vr\u00e1cen\u00ed pen\u011bz<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">S radost\u00ed oznamujeme, \u017ee od nov\u00fdch objedn\u00e1vek vytvo\u0159en\u00fdch dnes (20. b\u0159ezna 2020) jsme nyn\u00ed <strong>prodlou\u017eili lh\u016ftu pro vr\u00e1cen\u00ed pen\u011bz na dva m\u011bs\u00edce<\/strong>. Hlavn\u00edm d\u016fvodem tohoto rozhodnut\u00ed je blaho na\u0161ich z\u00e1kazn\u00edk\u016f. Nechceme, aby z\u00e1kazn\u00edci museli opou\u0161t\u011bt domov, aby n\u00e1m vraceli z\u00e1silky, a zvy\u0161ovali tak riziko \u0161\u00ed\u0159en\u00ed nebo n\u00e1kazy Covid-19. Pokud pot\u0159ebujete vr\u00e1tit objedn\u00e1vku, nejprve n\u00e1s kontaktujte pro dal\u0161\u00ed informace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Skladov\u00e9 z\u00e1soby produkt\u016f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00e1me skladov\u00e9 z\u00e1soby v z\u00e1kaznick\u00fdch fulfilment centrech pro objedn\u00e1vky z Velk\u00e9 Brit\u00e1nie a EU, v\u010detn\u011b Amazon a Huboo, co\u017e n\u00e1m umo\u017en\u00ed odes\u00edlat objedn\u00e1vky z\u00e1kazn\u00edk\u016fm v p\u0159\u00edpad\u011b, \u017ee je nelze odeslat p\u0159\u00edmo od n\u00e1s. Budeme pokra\u010dovat v odes\u00edl\u00e1n\u00ed objedn\u00e1vek z na\u0161eho vlastn\u00edho skladu tak dlouho, dokud to bude bezpe\u010dn\u011b mo\u017en\u00e9. Ale v p\u0159\u00edpad\u011b, \u017ee budeme muset kancel\u00e1\u0159 uzav\u0159\u00edt, budeme pokra\u010dovat v expedici objedn\u00e1vek z fulfilment center, op\u011bt tak dlouho, jak to bude mo\u017en\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Public Health England doporu\u010dil, \u017ee neexistuje \u017e\u00e1dn\u00e9 vn\u00edman\u00e9 zv\u00fd\u0161en\u00e9 riziko n\u00e1kazy koronavirem z&nbsp; manipulace s po\u0161tou. Virus nep\u0159e\u017e\u00edv\u00e1 dlouho na p\u0159edm\u011btech, jako jsou dopisy nebo bal\u00ed\u010dky. Jako preventivn\u00ed opat\u0159en\u00ed doporu\u010dujeme zlikvidovat obal bal\u00ed\u010dku a pot\u00e9 si d\u016fkladn\u011b um\u00fdt ruce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Budeme pokra\u010dovat v expedici objedn\u00e1vek vytvo\u0159en\u00fdch p\u0159ed 14:00 od pond\u011bl\u00ed do p\u00e1tku v ten sam\u00fd den. Objedn\u00e1vky vytvo\u0159en\u00e9 mimo tento \u010das budou expedov\u00e1ny n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den. Upozor\u0148ujeme, \u017ee m\u016f\u017ee doj\u00edt k ur\u010dit\u00fdm zpo\u017ed\u011bn\u00edm u kur\u00fdr\u016f kv\u016fli nedostatku person\u00e1lu nebo postup\u016fm, kter\u00e9 maj\u00ed zavedeny, tak\u017ee nem\u016f\u017eeme zaru\u010dit, \u017ee va\u0161e objedn\u00e1vka bude doru\u010dena v o\u010dek\u00e1van\u00fd den.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u00e1kaznick\u00e1 podpora<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O\u010dek\u00e1v\u00e1me, \u017ee nedojde k \u017e\u00e1dn\u00fdm zm\u011bn\u00e1m ve zp\u016fsobech, jak\u00fdmi mohou z\u00e1kazn\u00edci s n\u00e1mi komunikovat. M\u016f\u017eete n\u00e1s kontaktovat prost\u0159ednictv\u00edm <a href=\"https:\/\/droix.net\/contact-us\/\" title=\"\">e-mailu<\/a>, \u017eiv\u00e9ho chatu, telefonu +44 (0) 2037406830 a soci\u00e1ln\u00edch m\u00e9di\u00ed (<a href=\"https:\/\/www.facebook.com\/DroiX.Store\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a>, <a href=\"https:\/\/twitter.com\/DroiX_Store\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a> atd.) jako obvykle. Na\u0161i zam\u011bstnanci budou k dispozici od 10:00 do 17:30 od pond\u011bl\u00ed do p\u00e1tku.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Blaho zam\u011bstnanc\u016f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">V souladu s doporu\u010den\u00edmi vl\u00e1dy jsme p\u0159ijali v\u0161echna nezbytn\u00e1 opat\u0159en\u00ed pro blaho na\u0161ich zam\u011bstnanc\u016f. To zahrnuje pravideln\u00e9 myt\u00ed rukou a no\u0161en\u00ed rukavic &amp; obli\u010dejov\u00fdch masek p\u0159i manipulaci s produkty, jako je balen\u00ed objedn\u00e1vek.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zam\u011bstnanc\u016f se ka\u017ed\u00fd den pt\u00e1me, zda se c\u00edt\u00ed dob\u0159e, a kontrolujeme jim teplotu. V\u0161ichni zam\u011bstnanci, kte\u0159\u00ed mohou pracovat z domova, tak v sou\u010dasnosti \u010din\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u00e1v\u011bre\u010dn\u00e9 my\u0161lenky<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e1di bychom pop\u0159\u00e1li v\u0161em na\u0161im z\u00e1kazn\u00edk\u016fm, aby z\u016fstali v bezpe\u010d\u00ed a zdrav\u00ed b\u011bhem krize Covid-19. Budeme pokra\u010dovat v provozu jako obvykle tak dlouho, dokud to bude bezpe\u010dn\u011b mo\u017en\u00e9, a nad\u00e1le poskytovat vysokou \u00farove\u0148 z\u00e1kaznick\u00fdch slu\u017eeb a spokojenosti.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AKTUALIZACE Z 31. SRPNA 2020: Tato nab\u00eddka ji\u017e nen\u00ed platn\u00e1. Od 31. srpna 2020 se na v\u0161echny nov\u011b zakoupen\u00e9 polo\u017eky vztahuje standardn\u00ed 14denn\u00ed lh\u016fta pro vr\u00e1cen\u00ed pen\u011bz. R\u00e1di bychom vyu\u017eili t\u00e9to p\u0159\u00edle\u017eitosti a informovali na\u0161e z\u00e1kazn\u00edky, \u017ee v DroiX v sou\u010dasnosti fungujeme jako obvykle. V pr\u016fb\u011bhu posledn\u00edch t\u00fddn\u016f jsme podnikli \u0159adu krok\u016f, abychom zajistili, \u017ee [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":386507,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2147],"tags":[4081,4108,4101],"class_list":["post-386506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-oznameni","tag-logistika","tag-objednavky","tag-oficialni"],"lang":"cs","translations":{"cs":386506,"en":1162,"da":137428,"de":15808,"es":15841,"fi":137448,"fr":15786,"it":15824,"pl":137412,"pt-pt":137421,"sv":137396,"en-gb":380239,"en-ie":380242,"en-au":380245,"bg":389209,"ar":391987},"pll_sync_post":{},"_links":{"self":[{"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/posts\/386506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/comments?post=386506"}],"version-history":[{"count":1,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/posts\/386506\/revisions"}],"predecessor-version":[{"id":386508,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/posts\/386506\/revisions\/386508"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/media\/386507"}],"wp:attachment":[{"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/media?parent=386506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/categories?post=386506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/droix.net\/blogs\/wp-json\/wp\/v2\/tags?post=386506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}