I have a SkyStream Max box and my remote will no longer turn it on. I can shut it off and do all the other functions. I have to unplug it for a second to turn it on. The supplied remote has limited buttons. The remote does not use a dongle. How do I figure out what the problem is. Should I get another remote and which one should I get?
Replace the batteries: Make sure you have new or fully charged batteries installed in the remote control. Sometimes weak batteries can cause problems with your remote control.
Check the connection: Make sure your SkyStream Max set-top box is properly connected to a power source and that the connection between the set-top box and the TV or other device it is connected to is secure.
Use alternative methods: The SkyStream Max set-top box usually has several ways to control it besides the remote control. Try using the mobile app, if available, or try using a keyboard or mouse through the USB port on the set-top box.
Check your set-top box settings: Check the settings of your SkyStream Max set-top box, there may be an option related to remote control or power saving mode that needs to be adjusted or changed.