{"id":37361,"date":"2021-11-20T19:26:07","date_gmt":"2021-11-20T19:26:07","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/article\/droix-x7-x7-ultimate-q7-how-to\/"},"modified":"2021-11-20T19:26:07","modified_gmt":"2021-11-20T19:26:07","slug":"droix-x7-x7-ultimate-q7-how-to","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/en-gb\/article\/droix-x7-x7-ultimate-q7-how-to\/","title":{"rendered":"DroiX\u00ae X7\/X7-Ultimate\/Q7 How To"},"content":{"rendered":"<h2 id=\"#top\">Common questions and solutions<\/h2>\n<h3>Getting started<\/h3>\n<p><a href=\"#kids\">Setting up a Kids Profile for DroiX\u00ae<\/a><\/p>\n<h3>Fixing known issues<\/h3>\n<p><a href=\"#superuser\">How to fix &#8220;Kodi 4 DroiX\u00ae has been denied superuser permission&#8221; error<\/a><br \/>\n<a href=\"#keyboard\">How to fix Kodi blank keyboard error<\/a><br \/>\n<a href=\"#BT-parental\">BT Home Hub Parental Controls causing Script Errors<\/a><br \/>\n<a href=\"#reinstall-xbmc\">How to reinstall XBMC on DroiX\u00ae X7\/X7 Ultimate<\/a><br \/>\n<a href=\"#quick-support\">How to use Quick Support<\/a><\/p>\n<h4 id=\"wizard-install\">Setting up a Kids Profile for DroiX\u00ae<\/h4>\n<p>It can be handy to set up a kids profile so they can safely watch media without the chance of them seeing something they shouldn&#8217;t.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/GeztRbKvwqs\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"text-align: right;\"><a href=\"#top\">Return to top<\/a><\/div>\n<h4 id=\"wizard-error\"><\/h4>\n<h4 id=\"superuser\">How to fix &#8220;Kodi 4 DroiX\u00ae has been denied superuser permission&#8221; error<\/h4>\n<p>Kodi needs access to areas of the operating system that is normally locked safely away. If you block it from this access it cannot perform properly. If you accidentally block it, this video will show you how to grant superuser access at a later stage.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/1p5PB-iGSKE\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"text-align: right;\"><a href=\"#top\">Return to top<\/a><\/div>\n<h4 id=\"keyboard\">How to fix Kodi blank keyboard error<\/h4>\n<p>Kodi ships without a default keyboard nationality selected. This often results in a blank keyboard. The fix is quite simple and can be seen below.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/Gtt7-uY2750\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"text-align: right;\"><a href=\"#top\">Return to top<\/a><\/div>\n<h4 id=\"reinstall-xbmc\">How to reinstall XBMC\/Kodi\/SMPC<\/h4>\n<p>Before doing a factory reset, it might be worthwhile deleting XBMC\/Kodi\/SPMC from your machine and reinstalling it. The video below shows you how to do this.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/lpULKYuutUo\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"text-align: right;\"><a href=\"#top\">Return to top<\/a><\/div>\n<h4 id=\"BT-Hub-parental\">BT Home Hub Parental Controls causing Script Errors<\/h4>\n<p>The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/e62Z5MgkRKM?rel=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Some more links on the ISP&#8217;s blocking content (Virgin &amp; BT Customers):<br \/>\n<a href=\"https:\/\/droidbox.co.uk\/blog\/faq-2\/bt-are-your-isp-and-droidbox-wizard-or-add-on-problems\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/droidbox.co.uk\/blog\/faq-2\/bt-are-your-isp-and-droidbox-wizard-or-add-on-problems\/<\/a><br \/>\n<a href=\"https:\/\/droidbox.co.uk\/blog\/faq-2\/uk-isps-blocking-content-how-to-remove-their-filters\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/droidbox.co.uk\/blog\/faq-2\/uk-isps-blocking-content-how-to-remove-their-filters\/<\/a><\/p>\n<p>Alternatively, see the <a href=\"http:\/\/home.bt.com\/techgadgets\/internet\/stay-safe-with-bt-parental-controls-11363887238413\" target=\"_blank\" rel=\"noopener noreferrer\">BT webpage &#8211; Stay safe with BT Parental Controls<\/a><\/p>\n<div style=\"text-align: right;\"><a href=\"#top\">Return to top<\/a><\/div>\n<h4 id=\"quick-support\">How to use Quick Support<\/h4>\n<p>You may encounter an issue that you cannot solve yourself or using one of the many helpful videos on this site and YouTube. If you call our support team, they may need to &#8220;remote&#8221; into your DroiX\u00ae to help you solve the issue. To do this they use software called Quick Support. You can see what you will need to do on their request in the video below.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/Kgm6A_QhLHM?rel=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"text-align: right;\"><a href=\"#top\">Return to top<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Common questions and solutions Getting started Setting up a Kids Profile for DroiX\u00ae Fixing known issues How to fix &#8220;Kodi 4 DroiX\u00ae has been denied superuser permission&#8221; error How to fix Kodi blank keyboard error BT Home Hub Parental Controls causing Script Errors How to reinstall XBMC on DroiX\u00ae X7\/X7 Ultimate How to use Quick [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[310,282],"kbtag":[],"class_list":{"0":"post-37361","1":"kb","2":"type-kb","3":"status-publish","5":"kbtopic-android-tv-box","6":"kbtopic-hardware"},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kb\/37361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/comments?post=37361"}],"version-history":[{"count":0,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kb\/37361\/revisions"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/media?parent=37361"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kbtopic?post=37361"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kbtag?post=37361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}