\n
\n
![\"TeamViewer\"](\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/teamviewer-small1.png\")
<\/p>\nBeing able to connect to and control a device via the internet or your home’s network can really help with some stubborn technical issues.
\n
\n<\/p>\n
If you have been directed to this post and simply want DroiX to be able to connect to your Windows-based device, please follow the steps below.<\/p>\n
If you want to be able to connect FROM your Windows powered device to other devices as well as receive remote control sessions, please click here.<\/p>\n
So, to confirm, follow these steps if you just need to enable remote access to your DroiX device…<\/p>\n
If you want to control other people’s devices, they will need to install QuickSupport or the full TeamViewer as well. Once you have their<\/em> ID (a password will also be present for some installations) you can initiate a connection by typing the number into the Partner ID box.<\/p>\n <\/p>\n You can also download and install TeamViewer via Microsoft’s Windows Store<\/a><\/span>. Click this link or search the store for TeamViewer and install it using the steps listed below. You may however need to register for a TeamViewer account if you use this installation method.<\/p>\n![\"1](\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/1-TeamViewer-QuickSupport-Download.png\")
<\/a><\/p>\n<\/a>
\nDownload this<\/a> file<\/span><\/span> on<\/span> your device and run the “TeamViewerQS_en.exe” file once the download completes.<\/p>\n<\/a>
\nWhen asked if you want to allow QuickSupport to make changes, please select the Yes button.<\/p>\n<\/a>
\nYou will see a number (“Your ID”) and a password, please take a note of these and pass them to whoever will be checking your device.<\/p>\n<\/a>
\nIf all has gone well you will find that whilst the QuickSupport application is open, you are able to receive a connection and have your model looked at.<\/p>\nInstructions for complete installation<\/h4>\n
<\/a><\/p>\n<\/a>
\nIf you want to be able to control OTHER devices from your DroiX device running Windows, you will need to download this<\/a> file, and then run the “TeamViewer_Setup_en.exe” file.<\/p>\n<\/a>
\nClick on the Personal \/ Non-commercial use entry, then the “Accept – finish” button<\/p>\n<\/a>
\nSelect Yes button when asked if you want to allow QuickSupport to make changes.<\/p>\n<\/a><\/p>\n<\/a>
\nAllow the installation to complete and then click the Close button<\/p>\n<\/a>
\nAs with the other installation method, you will see a code for “Your ID” and password. If you want people to connect to you, pass them this information and have the application running.<\/p>\nNOTE – Windows Store Based Installs<\/h4>\n
<\/a><\/p>\n<\/a>
\nIn both cases, you should now see something similar to the screenshot above, press the Install button in the Store.<\/p>\n<\/a><\/p>\n<\/a>
\nYou will be informed the app is downloading and retrieving data. After this completes, click the Launch button<\/p>\n