{"id":37395,"date":"2021-11-20T19:09:44","date_gmt":"2021-11-20T19:09:44","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/article\/windows-10-anniversary-update-not-installing\/"},"modified":"2021-11-20T19:09:44","modified_gmt":"2021-11-20T19:09:44","slug":"windows-10-anniversary-update-not-installing","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/en-gb\/article\/windows-10-anniversary-update-not-installing\/","title":{"rendered":"Windows 10 Anniversary Update Not Installing?"},"content":{"rendered":"<p>Windows 10 Anniversary Update brings some interesting features and improvements to the Windows 10 Home operating system found on our recent Windows based devices.<\/p>\n<p>What should you do if this update fails or you&#8217;re not sure if it is in place yet?<\/p>\n<p><!--more--><br \/>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-2423\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/0InitialSystemProperties-1024x608.png\" alt=\"0 Initial System Properties Windows 10 Anniversary Update Pre-Update Properties\" width=\"625\" height=\"371\" \/><br \/>\nIf the Anniversary Update has not been installed yet, the Copyright shown will indicate 2015. Hold down the Windows Flag key on your keyboard\/controller, then tap the Pause\/Break key (on some controllers you will need to also hold down a FN or similar modifier for Pause\/Break). You can release both now. Check the \u00a9 date within &#8220;Windows edition&#8221;. If you don&#8217;t have any luck with this keyboard combination, you can right click on &#8220;This Computer&#8221; in Windows Explorer, and select properties, or access it via the Control Panel.<\/p>\n<p>Still need to continue?<\/p>\n<p>First run Windows Update (click the Start button then type in \u00a0UPDATE \u00a0, you&#8217;ll find the \u00a0Check for Updates \u00a0entry there, and ensure all available updates have been installed. Now clear at least 8Gb of free space on your C drive. If you&#8217;re not sure how much space you have left, hold down the Windows Flag key on your controller, then tap the E key. You can release both now. Scroll down to and click on &#8220;This PC&#8221;. You should see the storage space available for each drive. If you&#8217;ve changed from the default view, right click on the C: drive and and select Properties.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2418\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/error.png\" alt=\"Windows 10 Anniversary Updated Failed Error Message\" width=\"690\" height=\"290\" \/><\/p>\n<p>If it is below 8Gb (8192Mb), you&#8217;ll get an error similar to the one shown above. Find some downloads you can delete or move to external storage. CCleaner ( <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.piriform.com\/ccleaner\/download\/standard\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.piriform.com\/ccleaner\/download\/standard<\/a><\/span>\u00a0) can help you to clear away temporary files and other data that is not needed permanently.<\/p>\n<p>T11 &#8211; if you have a 2.5&#8243; hard drive (be it the conventional spinning drive or an SSD) of 9.5mm or less in height, install it into your device<\/p>\n<p>All models &#8211; use a memory card or USB storage device (a thumb drive, external hard drive etc) and copy the file below onto it before running<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-2424\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/1MediaCreationTool-1024x576.png\" alt=\"1 Media Creation Tool Windows 10 Anniversary Update\" width=\"625\" height=\"352\" \/><\/p>\n<p>Click the &#8220;Download tool now&#8221; button over at <a href=\"http:\/\/microsoft.com\/en-us\/software-download\/windows10\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/microsoft.com\/en-us\/software-download\/windows10<\/a><\/p>\n<p>Once it has completed the download, open\/run the application.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2425\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/2Accept.png\" alt=\"2 Accept Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><\/p>\n<p>Wait for the &#8220;Getting a few things ready&#8221; message to go away, then\u00a0click the &#8220;Accept&#8221; button (once you&#8217;ve read the Terms &amp; Conditions.<\/p>\n<p>Again\u00a0wait again for this new &#8220;Getting a few things ready&#8221; message to go away<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2426\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/3Next.png\" alt=\"3 Next Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><br \/>\nKeep it on &#8220;Upgrade this PC now&#8221; and click the &#8220;Next&#8221; button. The program\u00a0will continue, downloading and installing the Windows 10 Anniversary update.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2427\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/4InProgress.png\" alt=\"4 In Progress Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2428\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/5VerifyingDownload.png\" alt=\"5 Verifying Download Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2429\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/6Licence.png\" alt=\"6 Licence Download Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><\/p>\n<p>You&#8217;ll again be asked to agree to Microsoft&#8217;s license terms.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2430\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/7Updates.png\" alt=\"7 Updates Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-2431\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/8WaitThenKeep.png\" alt=\"8 Wait Then Keep Windows 10 Anniversary Update\" width=\"702\" height=\"555\" \/><\/p>\n<p>We recommend leaving the options here at default, unless you want to lose any downloaded files and programs you&#8217;ve installed.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-2432\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/9Processing-1024x576.png\" alt=\"9 Processing Windows 10 Anniversary Update\" width=\"625\" height=\"352\" \/><\/p>\n<p>After quite a long time and a few reboots, your system should now be updated. To double check if the update has indeed been processed correctly, head back to System Properties. The quickest way to get there is to hold down the Windows Flag key on your keyboard, and then tap the Pause\/Break key (you can then release both keys).<\/p>\n<p>If your keyboard doesn&#8217;t have one of those buttons (look for Fn combinations on reduced sized controllers), open Windows Explorer instead, then scroll down to the &#8220;This PC&#8221; entry. Right click it, and select properties.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-2433\" src=\"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-content\/uploads\/sites\/3\/2021\/11\/10SystemPropertiesAfter-1024x608.png\" alt=\"10 System Properties After Windows 10 Anniversary Update\" width=\"625\" height=\"371\" \/><\/p>\n<p>If you still see Windows 10 Home with a\u00a0\u00a9201<strong>5<\/strong> Microsoft&#8230; message (rather than 201<strong>6<\/strong>), something went wrong. Reboot your device, run the program once again, and keep an eye out for any error messages or questions you may have missed during the first attempt.<\/p>\n<p>If it fails again, please make a note of exactly how much free disk space you have, and include it in your <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/droidboxforums.com\/threads\/what-to-include-if-you-need-to-e-mail-us.364\/\" target=\"_blank\" rel=\"noopener noreferrer\">e-mail requesting support<\/a><\/span>, along with your DroiX order ID.<\/p>\n<p>[Update]<\/p>\n<p>If you haven&#8217;t yet been offered the Anniversary Update, Microsoft are rolling it out over several months. You can still use the method above to grab the update though. Please see\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/www.zdnet.com\/article\/windows-10-anniversary-update-rollout-may-not-be-done-until-early-november\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.zdnet.com\/article\/windows-10-anniversary-update-rollout-may-not-be-done-until-early-november\/<\/a><\/span> for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Windows 10 Anniversary Update brings some interesting features and improvements to the Windows 10 Home operating system found on our recent Windows based devices. What should you do if this update fails or you&#8217;re not sure if it is in place yet?<\/p>\n","protected":false},"author":11,"featured_media":37396,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[394,408],"kbtag":[],"class_list":{"0":"post-37395","1":"kb","2":"type-kb","3":"status-publish","4":"has-post-thumbnail","6":"kbtopic-windows-en-gb","7":"kbtopic-windows-windows-en-gb"},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kb\/37395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/comments?post=37395"}],"version-history":[{"count":0,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kb\/37395\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/media\/37396"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/media?parent=37395"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kbtopic?post=37395"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/en-gb\/wp-json\/wp\/v2\/kbtag?post=37395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}