{"id":25589,"date":"2021-11-21T16:32:42","date_gmt":"2021-11-21T16:32:42","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/politica-de-privacidad\/"},"modified":"2023-10-18T17:25:15","modified_gmt":"2023-10-18T16:25:15","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/droix.net\/knowledge-base\/es\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"<h2>DroiX Knowledge Base POL\u00cdTICA DE PRIVACIDAD<\/h2>\n<h3>Otras p\u00e1ginas \u00fatiles<\/h3>\n<ul>\n<li><a href=\"https:\/\/droix.net\/refund-policy\/\">Pol\u00edtica de reembolso<\/a><\/li>\n<li><a href=\"https:\/\/droix.net\/shipping-policy\/\">Pol\u00edtica de env\u00edos<\/a><\/li>\n<li><a href=\"https:\/\/droix.net\/terms-of-service\/\">Condiciones de uso<\/a><\/li>\n<li><a href=\"https:\/\/droix.net\/cookie-policy\/\">Pol\u00edtica de cookies<\/a><\/li>\n<\/ul>\n<ol>\n<li><i>El Proveedor no almacena los datos de las tarjetas de cr\u00e9dito ni comparte los datos de los clientes con terceros ileg\u00edtimos.<\/i><\/li>\n<li><i>El Proveedor s\u00f3lo conservar\u00e1 sus datos personales durante el tiempo que sea necesario para cumplir los fines para los que el Proveedor los recopil\u00f3, incluidos los fines de satisfacer cualquier requisito legal, contable o de presentaci\u00f3n de informes.<\/i><\/li>\n<\/ol>\n<p><i>iii. Por lo general, el Proveedor conservar\u00e1 los datos de nuestros clientes durante un periodo de 6 (seis) a\u00f1os tras la finalizaci\u00f3n de un contrato, para garantizar que el Proveedor pueda ayudarle en caso de que tenga alguna pregunta o comentario en relaci\u00f3n con los productos del Proveedor o para proteger o defender nuestros derechos legales, o con fines fiscales.<\/i><\/p>\n\n<ol class=\"wp-block-list\">\n \t<li><i>Cuando el Proveedor haya tratado sus datos personales para enviarle comunicaciones comerciales con su consentimiento, el Proveedor podr\u00e1 ponerse en contacto con usted al menos cada doce (12) meses para asegurarse de que est\u00e1 de acuerdo en seguir recibiendo dichas comunicaciones. Si indica al Proveedor que no desea seguir recibiendo este tipo de comunicaciones, sus datos personales se eliminar\u00e1n de las listas de marketing del Proveedor (pero se a\u00f1adir\u00e1n a una lista de \u00abno contactar\").<\/i><\/li>\n \t<li><i>Cuando el Proveedor haya procesado sus datos por cualquier otro motivo (por ejemplo, cuando usted se haya puesto en contacto con el Proveedor para hacerle una pregunta en relaci\u00f3n con productos o servicios), el Proveedor conservar\u00e1 sus datos durante doce (12) meses.<\/i><\/li>\n<\/ol>\n\n\n<i>vii. In some circumstances the Supplier may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case the Supplier may use this information indefinitely without further notice to you.<\/i>\n\n\n\n<i>vii. Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are detailed below:<\/i>\n\n\n\n<i>Request access to your personal data (commonly known as a \u201cdata subject access request\u201d). This enables you to receive a copy of the personal data the Supplier holds about you and to check that the Supplier is lawfully processing it.<\/i>\n\n\n\n<i>Request correction of the personal data that the Supplier holds about you. This enables you to have any incomplete or inaccurate data the Supplier holds about you corrected, though the Supplier may need to verify the accuracy of the new data you provide to the Supplier.<\/i>\n\n\n\n<i>Request erasure of your personal data. This enables you to ask the Supplier to delete or remove personal data where there is no good reason for the Supplier continuing to process it. You also have the right to ask the Supplier to delete or remove your personal data where you have successfully exercised your right to object to processing, where the Supplier may have processed your information unlawfully or where the Supplier is required to erase your personal data to comply with local law. Note, however, that the Supplier may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.<\/i>\n\n\n\n<i>Object to processing of your personal data where the Supplier is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where the Supplier is processing your personal data for direct marketing purposes. In some cases, the Supplier may demonstrate that the Supplier has compelling legitimate grounds to process your information which override your rights and freedoms.<\/i>\n\n\n\n<i>Request restriction of processing of your personal data. This enables you to ask the Supplier to suspend the processing of your personal data in the following scenarios:<\/i>\n\n\n\n<i>if you want the Supplier to establish the data\u2019s accuracy;<\/i>\n\n\n\n<i>where the Supplier\u2019s use of the data is unlawful but you do not want the Supplier to erase it;<\/i>\n\n\n\n<i>where you need the Supplier to hold the data even if the Supplier no longer requires it as you need it to establish, exercise or defend legal claims; or<\/i>\n\n\n\n<i>you have objected to the Supplier\u2019s use of your data but the Supplier needs to verify whether the Supplier has overriding legitimate grounds to use it.<\/i>\n\n\n\n<i>Request the transfer of your personal data (as a data subject) to you or to a third party.<\/i>\n\n\n\n<i>Withdraw consent at any time where the Supplier is relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, the Supplier may not be able to provide certain products or services to you. The Supplier will advise you if this is the case at the time you withdraw your consent. If you wish to exercise any of the rights set out above, please contact the Supplier directly at droix.net.<\/i>\n\n\n\n<i>No fee usually required and you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, the Supplier may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, the Supplier may refuse to comply with your request in these circumstances.<\/i>\n\n\n\n<i>The Supplier may need to request specific information from you to help the Supplier confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. The Supplier may also contact you to ask you for further information in relation to your request to speed up the Supplier\u2019s response.<\/i>\n\n\n\n<i>You have the right to make a complaint at any time to the ICO, the UK supervisory authority for data protection issues (at www.ico.org.uk). The Supplier would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.<\/i>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-data-collection\">RECOGIDA DE DATOS<\/h2>\n\n<ol class=\"wp-block-list\">\n \t<li><i>El Proveedor recaba informaci\u00f3n personal de usted cuando compra los productos del Proveedor.<\/i><\/li>\n \t<li><i>El Proveedor recopila informaci\u00f3n personal de usted y de cualquier dispositivo (incluidos los dispositivos m\u00f3viles) que utilice cuando: se registre para obtener una cuenta con nosotros, proporcione informaci\u00f3n al Proveedor en un formulario web, actualice o a\u00f1ada informaci\u00f3n a su cuenta, participe en un foro de soporte o cuando mantenga cualquier otro tipo de correspondencia con el Proveedor.<\/i><\/li>\n<\/ol>\n\n\n<i>Some of this personal information, such as a way to identify you, is necessary to accept the Supplier&#8217;s Terms and Conditions of Service. The provision of all other personal information is voluntary, but may be necessary in order to use our Services, such as the participation in giveaways, draws or the information needed to conclude a transaction.<\/i>\n\n\n\n<i>iii. Personal information you give to the Supplier when you perform a purchase or register for an account with the Supplier:<\/i>\n\n\n\n<i>Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us.<\/i>\n\n\n\n<i>Order information that is connected to your account as a result of a transaction you are involved in.<\/i>\n\n\n\n<i>Other content that you generate, or that is connected to your account (such as adding items to your basket).<\/i>\n\n\n\n<i>Financial information (such as credit card or bank account numbers) in connection with a transaction.<\/i>\n\n\n\n<i>Postage, billing and other information used to purchase or send an item and relevant postage information (such as tracking numbers and tracking updates).<\/i>\n\n\n\n<i>You may also provide the Supplier other information through a web form, by updating or adding information to your account, through your participation in forum discussions, support requests, or when you otherwise communicate with the Supplier regarding the Supplier&#8217;s goods and services.<\/i>\n\n\n\n<i>Additional information the Supplier is required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information the Supplier has collected.<\/i>\n\n\n<ol class=\"wp-block-list\">\n \t<li><i>Informaci\u00f3n personal que el Proveedor recopila autom\u00e1ticamente cuando usted realiza una compra o se registra en una cuenta con el Proveedor:<\/i><\/li>\n<\/ol>\n\n\n<i>The Supplier collects information about your interaction with the website, your advertising preferences, and your communications with the Supplier. This is information the Supplier receives from devices (including mobile devices) you use when you access the parts of the Supplier&#8217;s\u00a0 website. This information could include the following: Device ID or unique identifier, device type, ID for advertising, and unique device token.<\/i>\n\n\n\n<i>Location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device&#8217;s settings menu.<\/i>\n\n\n\n<i>Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.<\/i>\n\n\n<ol class=\"wp-block-list\">\n \t<li><i>Informaci\u00f3n personal que el Proveedor recopila utilizando cookies y tecnolog\u00edas similares<\/i><\/li>\n<\/ol>\n\n\n<i>The Supplier uses cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take when browsing the Supplier&#8217;s\u00a0 website, within the Supplier&#8217;s advertising or email content.<\/i>\n\n\n\n<i>For more information about the use of these technologies, and how to control them, see Cookies section<\/i>\n\n\n<ol class=\"wp-block-list\">\n \t<li><i>Informaci\u00f3n personal recogida de otras fuentes<\/i><\/li>\n<\/ol>\n\n\n<i>The Supplier supplements the personal information the Supplier collects directly with information collected from third parties and add it to your account information. For example, the Supplier collects and uses demographic and other information that is publically available in an applicable jurisdiction, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws<\/i>\n\n\n\n<i>Social Media. The Supplier allows you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give the Supplier an automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.). If you provide the Supplier with the access to any site with video content, then you agree that the Supplier can share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw authorization or connection to the social media site. You control the personal information you allow the Supplier to have access to through the privacy settings on the applicable social media site and the permissions you give the Supplier when you grant the Supplier access to the personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing the Supplier to have access to this information, you agree that the Supplier can collect, use and retain the information provided by these social media sites in accordance with this privacy notice. The Supplier may also use plugins or other technologies from various social media sites. If you click on a link provided via a social media plugin, you are voluntarily establishing a connection with that respective social media site.<\/i>\n\n\n\n<i>If you give the Supplier personal information about someone else, you must do so only with that person\u2019s authorization. You should inform them how the Supplier collects, uses, discloses, and retains their personal information according to the Supplier&#8217;s Terms and Conditions.<\/i>\n\n\n\n<i>Information to help the Supplier to deliver the Supplier&#8217;s\u00a0 service to you. The Supplier works closely with third parties in order to help the Supplier provide services to you. These third parties are business partners in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, fraud prevention agencies, and developers. Information the Supplier may collect about you from such parties can include credit search information, information which helps the Supplier to verify your identity or information relating to your payment transactions.<\/i>\n\n\n\n<i>If you allow the Supplier to, the Supplier will collect friends lists from Facebook and similar information from other third parties such as Twitter and Google and the Supplier may periodically re-collect this information in order to stay up-to-date.<\/i>\n\n\n\nKlarna\n\n\n\n<span data-ogsc=\"rgb(52, 52, 52)\">In order to be able to offer you Klarna\u2019s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.<\/span>\n\n\n\n<span data-ogsc=\"rgb(52, 52, 52)\">General information on Klarna you can find<\/span><a href=\"https:\/\/www.klarna.com\/uk\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-ogsc=\"\"> <span data-ogsc=\"rgb(110, 152, 150)\">here<\/span><\/a><span data-ogsc=\"rgb(52, 52, 52)\">. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in<\/span><a href=\"http:\/\/cdn.klarna.com\/1.0\/shared\/content\/legal\/terms\/Klarna\/en_gb\/privacy\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-ogsc=\"\"> <span data-ogsc=\"rgb(110, 152, 150)\">Klarna\u2019s privacy policy<\/span><\/a><span data-ogsc=\"rgb(52, 52, 52)\">.<\/span>\n\n\n<h1 class=\"wp-block-heading\" id=\"h-data-processing\">TRATAMIENTO DE DATOS<\/h1>\n\n<ol class=\"wp-block-list\">\n \t<li><i>El Proveedor s\u00f3lo utilizar\u00e1 sus datos personales cuando la ley lo permita. Lo m\u00e1s habitual es que el Proveedor utilice sus datos personales (como la Informaci\u00f3n enviada, la Informaci\u00f3n de ubicaci\u00f3n o la informaci\u00f3n sobre transacciones) para formarse una opini\u00f3n sobre lo que el Proveedor cree que usted puede querer o necesitar, o sobre lo que puede interesarle.<\/i><\/li>\n \t<li><i>El Proveedor s\u00f3lo utilizar\u00e1 sus datos personales para los fines para los que los recopil\u00f3, a menos que el Proveedor considere razonablemente que necesita utilizarlos para otro fin y que dicho fin sea compatible con el fin original.<\/i><\/li>\n<\/ol>\n\n\n<i>iii. If you provide your express, opt-in consent, the Supplier may use your Identity, Contact, Technical, Usage and\/or Profile Data to form a view on what the Supplier thinks you may want or need, or what may be of interest to you. You can withdraw your consent at any time. In some limited circumstances, the Supplier may contact you about similar products where you have purchased products from the Supplier and you have not opted-out of receiving this information.<\/i>\n\n\n<ol class=\"wp-block-list\">\n \t<li><i>Cancelaci\u00f3n de la suscripci\u00f3n Puede solicitar al Proveedor que deje de enviarle mensajes publicitarios en cualquier momento siguiendo los enlaces para cancelar la suscripci\u00f3n que aparecen en cualquier mensaje publicitario que se le env\u00ede o poni\u00e9ndose en contacto con el Proveedor en cualquier momento. Si opta por no recibir estos mensajes de marketing, es posible que siga recibiendo mensajes con otros fines (como proporcionarle la informaci\u00f3n pertinente relacionada con pedidos o productos).<\/i><\/li>\n \t<li><i>el Proveedor puede revelar los datos que recopila de usted a determinados terceros que utilizan datos personales en la prestaci\u00f3n de sus servicios al Proveedor, que utilizan los datos de forma segura y confidencial y bajo estrictos controles contractuales de conformidad con las leyes de protecci\u00f3n de datos.<\/i><\/li>\n \t<li><i>Puede retirar su consentimiento en cualquier momento despu\u00e9s de dar su consentimiento expl\u00edcito poni\u00e9ndose en contacto con el Proveedor a trav\u00e9s de los datos de contacto <\/i><a href=\"https:\/\/droix.net\/pages\/contact-us\" target=\"_blank\" rel=\"noopener noreferrer\">\n  <b>\n    <i>aqu\u00ed<\/i>\n  <\/b>\n<\/a><i>.<\/i><\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\" id=\"h-data-protection\">PROTECCI\u00d3N DE DATOS<\/h2>\n\n<ol class=\"wp-block-list\">\n \t<li><i>El Proveedor tomar\u00e1 todas las precauciones razonables para mantener seguros los detalles de su pedido y pago, pero a menos que el Proveedor sea negligente, el Proveedor no ser\u00e1 responsable del acceso no autorizado a la informaci\u00f3n suministrada por usted.<\/i><\/li>\n \t<li><i>El Proveedor limita el acceso a sus datos personales a aquellos empleados, agentes, contratistas y otros terceros que tengan una necesidad comercial de conocerlos. S\u00f3lo tratar\u00e1n sus datos personales siguiendo instrucciones del Proveedor y est\u00e1n sujetos a un deber de confidencialidad.<\/i><\/li>\n<\/ol>\n\n\n<i>iii. The Supplier has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where The Supplier is legally required to do so.<\/i>\n\n\n\n<a title=\"DroiX link to UK Data Protection Act\" href=\"https:\/\/www.gov.uk\/data-protection\" target=\"_blank\" rel=\"noopener noreferrer\">DATA PROTECTION ACT 1998 (UK)<\/a>\n\n\n\n<a title=\"DroiX Link to ICO Website\" href=\"https:\/\/ico.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">INFORMATION COMMISSIONER\u2019S OFFICE<\/a>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-cookies\">COOKIES<\/h2>\n\n<ol class=\"wp-block-list\">\n \t<li><i>El sitio web del Proveedor utiliza cookies para distinguir al cliente, es decir, a Usted, de otros usuarios del sitio web. Esto ayuda al Proveedor a proporcionarle una buena experiencia cuando navega por el sitio web del Proveedor y tambi\u00e9n permite al Proveedor mejorar nuestro sitio. Al continuar navegando por el sitio, usted acepta el uso de cookies por parte del Proveedor.<\/i><\/li>\n \t<li><i>Una cookie es un peque\u00f1o archivo de letras y n\u00fameros que el Proveedor almacena en su navegador o en el disco duro de su ordenador o tel\u00e9fono m\u00f3vil si usted est\u00e1 de acuerdo. Las cookies contienen informaci\u00f3n que se transfiere al disco duro de su ordenador. El Proveedor utiliza cookies de sesi\u00f3n, que son cookies que expiran una vez que usted cierra su navegador web.<\/i><\/li>\n<\/ol>\n\n\n<i>iii. The Supplier uses the following cookies:<\/i>\n\n\n\n<i>Strictly necessary cookies. These are cookies that are required for the operation of the Supplier&#8217;s\u00a0 website. They include, for example, cookies that enable you to log into secure areas of the Supplier&#8217;s website and perform transactions.<\/i>\n\n\n\n<i>Analytical\/performance cookies. They allow the Supplier to recognise and count the number of visitors and to see how visitors move around the Supplier&#8217;s website when they are using it. This helps the Supplier to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily and without a hassle. The Supplier uses Google Analytics cookies. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit this site. For more information on Google Analytics, please click here.<\/i>\n\n\n\n<i>Targeting cookies. These cookies record your visit to the Supplier&#8217;s website, the pages you have visited and the links you have followed. The Supplier uses this information to make the website and the advertising displayed on it more relevant to your interests. The Supplier may also share this information with third parties for this purpose.<\/i>\n\n\n<ol class=\"wp-block-list\">\n \t<li><i>Tenga en cuenta que terceros (incluidas, por ejemplo, las redes publicitarias y los proveedores de servicios externos como los servicios de an\u00e1lisis del tr\u00e1fico web) tambi\u00e9n pueden utilizar cookies, sobre las que el Proveedor no tiene ning\u00fan control. Es probable que estas cookies sean cookies anal\u00edticas\/de rendimiento o cookies de segmentaci\u00f3n<\/i><\/li>\n \t<li><i>Puede bloquear las cookies activando la configuraci\u00f3n de su navegador que le permite rechazar la instalaci\u00f3n de todas o algunas cookies. No obstante, si utiliza la configuraci\u00f3n de su navegador para bloquear todas las cookies (incluidas las cookies esenciales), es posible que no pueda acceder a la totalidad o a partes del sitio web del Proveedor.<\/i><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>DroiX Knowledge Base POL\u00cdTICA DE PRIVACIDAD Otras p\u00e1ginas \u00fatiles Pol\u00edtica de reembolso Pol\u00edtica de env\u00edos Condiciones de uso Pol\u00edtica de cookies El Proveedor no almacena los datos de las tarjetas de cr\u00e9dito ni comparte los datos de los clientes con terceros ileg\u00edtimos. El Proveedor s\u00f3lo conservar\u00e1 sus datos personales durante el tiempo que sea necesario [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25589","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/pages\/25589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/comments?post=25589"}],"version-history":[{"count":0,"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/pages\/25589\/revisions"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/es\/wp-json\/wp\/v2\/media?parent=25589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}