{"id":68121,"date":"2025-04-16T14:03:04","date_gmt":"2025-04-16T13:03:04","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/article\/riesenie-bsod-systemu-windows-11-24h2-na-vybranych-ssd-diskoch-wd-a-sandisk\/"},"modified":"2025-11-27T01:02:00","modified_gmt":"2025-11-27T01:02:00","slug":"riesenie-bsod-systemu-windows-11-24h2-na-vybranych-ssd-diskoch-wd-a-sandisk","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/sk\/article\/riesenie-bsod-systemu-windows-11-24h2-na-vybranych-ssd-diskoch-wd-a-sandisk\/","title":{"rendered":"Rie\u0161enie BSOD syst\u00e9mu Windows 11 24H2 na vybran\u00fdch SSD diskoch WD a SanDisk"},"content":{"rendered":"\n

Pochopenie probl\u00e9mu<\/h2>\n\n

Pou\u017e\u00edvatelia, ktor\u00ed aktualizuj\u00fa alebo in\u0161taluj\u00fa aktualiz\u00e1ciu syst\u00e9mu Windows 11 verzie 24H2, hl\u00e1sili, \u017ee sa stret\u00e1vaj\u00fa s v\u00fdraznou nestabilitou syst\u00e9mu, konkr\u00e9tne s modr\u00fdmi obrazovkami smrti (BSOD). Zd\u00e1 sa, \u017ee tieto p\u00e1dy s\u00favisia s pr\u00edtomnos\u0165ou ur\u010dit\u00fdch diskov SSD (NVMe Solid State Drive) s kapacitou 2 TB, ktor\u00e9 vyr\u00e1ba spolo\u010dnos\u0165 Western Digital (WD) a jej dc\u00e9rska spolo\u010dnos\u0165 SanDisk. <\/sup> Tento probl\u00e9m pochopite\u013ene vyvolal frustr\u00e1ciu, pri\u010dom sa objavuj\u00fa spr\u00e1vy o tom, \u017ee syst\u00e9my sa st\u00e1vaj\u00fa \u0165a\u017eko pou\u017eite\u013en\u00fdmi alebo dokonca nepou\u017eite\u013en\u00fdmi z d\u00f4vodu \u010dast\u00fdch p\u00e1dov alebo slu\u010diek pri sp\u00fa\u0161\u0165an\u00ed.<\/sup> <\/p>\n\n

Dobrou spr\u00e1vou je, \u017ee ide o rozpoznan\u00fd probl\u00e9m a spolo\u010dnos\u0165 Western Digital identifikovala jeho hlavn\u00fa pr\u00ed\u010dinu.<\/sup> Pre dotknut\u00e9 modely SSD bola vydan\u00e1 aktualiz\u00e1cia firmv\u00e9ru, ktor\u00e1 je ur\u010den\u00e1 \u0161peci\u00e1lne na rie\u0161enie tejto nekompatibility so syst\u00e9mom Windows 11 24H2.<\/sup> Spolo\u010dnos\u0165 Western Digital d\u00f4razne odpor\u00fa\u010da pou\u017e\u00edvate\u013eom s konkr\u00e9tnymi modelmi SSD, ktor\u00e9 s\u00fa podrobne op\u00edsan\u00e9 \u010falej v tomto \u010dl\u00e1nku, aby t\u00fato aktualiz\u00e1ciu okam\u017eite pou\u017eili.<\/sup> V\u00fdskyt tohto probl\u00e9mu konkr\u00e9tne s aktualiz\u00e1ciou syst\u00e9mu Windows 11 24H2 poukazuje na nekompatibilitu, ktor\u00e1 bola zaveden\u00e1 alebo odhalen\u00e1 zmenami v tejto konkr\u00e9tnej verzii opera\u010dn\u00e9ho syst\u00e9mu.<\/sup> Z\u00e1va\u017enos\u0165 pr\u00edznakov, od preru\u0161ovan\u00fdch p\u00e1dov a\u017e po syst\u00e9my uviaznut\u00e9 v slu\u010dke BSOD, zd\u00f4raz\u0148uje, \u017ee dotknut\u00ed pou\u017e\u00edvatelia musia ur\u00fdchlene pou\u017ei\u0165 opravn\u00fd firmv\u00e9r.<\/sup> <\/p>\n\n

Okrem toho t\u00e1to aktualiz\u00e1cia sl\u00fa\u017ei nielen ako oprava pre zariadenia vr\u00e1tane PC, vreckov\u00fdch hern\u00fdch po\u010d\u00edta\u010dov<\/a> a minipo\u010d\u00edta\u010dov<\/a>, ktor\u00e9 u\u017e zaznamenali p\u00e1dy, ale aj ako prevent\u00edvne opatrenie. Pou\u017e\u00edvate\u013eom s potenci\u00e1lne postihnut\u00fdmi SSD diskami sa odpor\u00fa\u010da aplikova\u0165 aktualiz\u00e1ciu firmv\u00e9ru pred<\/em> pokusom o aktualiz\u00e1ciu na syst\u00e9m Windows 11 24H2, aby sa \u00faplne vyhli v\u00fdskytu BSOD. Existuj\u00fa n\u00e1znaky, \u017ee spolo\u010dnos\u0165 Microsoft m\u00f4\u017ee zavies\u0165 opatrenia na pozastavenie alebo zablokovanie aktualiz\u00e1cie syst\u00e9mu Windows 11 24H2 pre syst\u00e9my, v ktor\u00fdch bol zisten\u00fd postihnut\u00fd SSD disk so star\u0161\u00edm problematick\u00fdm firmv\u00e9rom, \u010do e\u0161te viac zd\u00f4raz\u0148uje d\u00f4le\u017eitos\u0165 tejto aktualiz\u00e1cie. Tento \u010dl\u00e1nok poskytuje n\u00e1vod na identifik\u00e1ciu postihnut\u00fdch SSD, pochopenie technick\u00fdch s\u00favislost\u00ed a bezpe\u010dn\u00e9 pou\u017eitie potrebnej aktualiz\u00e1cie firmv\u00e9ru. <\/p>\n\n

Je v\u00e1\u0161 disk SSD postihnut\u00fd? Pr\u00edznaky a modely <\/h2>\n\n

Hlavn\u00fdm indik\u00e1torom tohto probl\u00e9mu je n\u00e1hly v\u00fdskyt \u010dast\u00fdch p\u00e1dov modrej obrazovky smrti po in\u0161tal\u00e1cii alebo pokuse o in\u0161tal\u00e1ciu aktualiz\u00e1cie Windows 11 24H2.<\/sup> Tieto p\u00e1dy sa m\u00f4\u017eu vyskytn\u00fa\u0165 zdanlivo n\u00e1hodne po\u010das be\u017enej prev\u00e1dzky, po\u010das samotn\u00e9ho procesu aktualiz\u00e1cie alebo dokonca kr\u00e1tko po spusten\u00ed syst\u00e9mu.<\/sup> <\/p>\n\n

Pou\u017e\u00edvatelia, ktor\u00ed sa stretn\u00fa s t\u00fdmto probl\u00e9mom, m\u00f4\u017eu pozorova\u0165 \u0161pecifick\u00e9 chybov\u00e9 hl\u00e1senia zobrazen\u00e9 na obrazovke BSOD. Medzi naj\u010dastej\u0161ie hl\u00e1sen\u00e9 chyby patr\u00ed„CRITICAL_PROCESS_DIED\"<\/em> a pr\u00edle\u017eitostne„KERNEL_DATA_INPAGE_ERROR\"<\/em>. Okrem toho m\u00f4\u017ee presk\u00famanie prehliada\u010da udalost\u00ed syst\u00e9mu Windows (konkr\u00e9tne syst\u00e9mov\u00e9ho denn\u00edka) odhali\u0165 opakuj\u00face sa chyby s\u00favisiace s ovl\u00e1da\u010dom \u00falo\u017eiska NVMe. H\u013eadajte udalosti so zdrojom „stornvme\" a ID udalosti 11, \u010dasto sprev\u00e1dzan\u00e9 popismi ako „Ovl\u00e1da\u010d zistil chybu radi\u010da na \\Device\\RaidPort1″ alebo „\\Device\\RaidPort2″. Pr\u00edtomnos\u0165 t\u00fdchto \u0161pecifick\u00fdch pr\u00edznakov jednozna\u010dne nazna\u010duje, \u017ee syst\u00e9m m\u00f4\u017ee by\u0165 ovplyvnen\u00fd touto nekompatibilitou firmv\u00e9ru. <\/p>\n\n

Tento konkr\u00e9tny probl\u00e9m sa t\u00fdka len konkr\u00e9tnych modelov s kapacitou 2 TB<\/strong> niektor\u00fdch produktov\u00fdch radov SSD diskov Western Digital a SanDisk NVMe.<\/sup> SSD disky t\u00fdchto l\u00edni\u00ed s inou kapacitou (napr. 1 TB alebo 4 TB) alebo in\u00e9 modely SSD diskov WD\/SanDisk vr\u00e1tane v\u0161etk\u00fdch SSD diskov WD SATA nie s\u00fa \u00fadajne ovplyvnen\u00e9 t\u00fdmto \u0161pecifick\u00fdm probl\u00e9mom HMB\/firmv\u00e9ru s\u00favisiacim s aktualiz\u00e1ciou syst\u00e9mu Windows 11 24H2.<\/sup> <\/p>\n\n

Aby ste pou\u017e\u00edvate\u013eom pomohli ur\u010di\u0165, \u010di ich disk vy\u017eaduje aktualiz\u00e1ciu, v nasleduj\u00facej tabu\u013eke s\u00fa uveden\u00e9 zn\u00e1me dotknut\u00e9 modely a ich pr\u00edslu\u0161n\u00e9 aktualizovan\u00e9 verzie firmv\u00e9ru:<\/p>\n\n

Tabu\u013eka 1: Niektor\u00e9 z dotknut\u00fdch modelov SSD diskov WD a SanDisk NVMe<\/strong><\/p>\n\n

N\u00c1ZOV MODELU<\/th>\u010c\u00cdSLO MODELU<\/th>PO\u017dADOVAN\u00c1 AKTUALIZ\u00c1CIA VERZIE FIRMV\u00c9RU<\/th><\/tr><\/thead>
SSD disk WD_BLACK SN770 NVMe<\/td>WDBBDL0020BNC, WD0E<\/td>731130WD<\/td><\/tr>
SSD disk WD_BLACK SN770M NVMe<\/td>WDBDNH0020BBK, WD0G<\/td>731130WD<\/td><\/tr>
SSD disk WD Blue SN580 NVMe <\/td>WDBWMY0020BBL, WD0E<\/td>281050WD<\/td><\/tr>
SSD disk WD Blue SN5000 NVMe <\/td>WDBS3F0020BNC, WD0E<\/td>291020WD<\/td><\/tr>
SSD disk SanDisk Extreme M.2 NVMe <\/td>SDSSDX3N-2T00<\/td>731130WD<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

Technick\u00e1 pr\u00ed\u010dina (zjednodu\u0161ene)<\/h2>\n\n

Hlavn\u00e1 pr\u00ed\u010dina nestability BSOD spo\u010d\u00edva v nekompatibilite medzi t\u00fdm, ako syst\u00e9m Windows 11 vo verzii 24H2 spravuje funkciu ukladania zn\u00e1mu ako Host Memory Buffer (HMB), a \u0161pecifick\u00fdm firmv\u00e9rom – intern\u00fdm opera\u010dn\u00fdm softv\u00e9rom disku – pr\u00edtomn\u00fdm v dotknut\u00fdch 2TB modeloch SSD diskov WD a SanDisk.<\/sup> <\/p>\n\n

HMB je technol\u00f3gia pou\u017e\u00edvan\u00e1 predov\u0161etk\u00fdm v SSD diskoch NVMe bez pam\u00e4te DRAM, ktor\u00e9 nemaj\u00fa vyhraden\u00fa vstavan\u00fa pam\u00e4\u0165 (DRAM) na \u00falohy vyrovn\u00e1vacej pam\u00e4te.<\/sup> Namiesto toho HMB umo\u017e\u0148uje radi\u010du SSD vyu\u017e\u00edva\u0165 mal\u00fa, vopred definovan\u00fa \u010das\u0165 hlavnej syst\u00e9movej pam\u00e4te RAM hostite\u013esk\u00e9ho po\u010d\u00edta\u010da (prim\u00e1rnej pam\u00e4te po\u010d\u00edta\u010da) na ukladanie metad\u00e1t a mapovac\u00edch tabuliek do vyrovn\u00e1vacej pam\u00e4te, \u010d\u00edm sa zvy\u0161uje v\u00fdkon disku v porovnan\u00ed s t\u00fdm, ak by nemal \u017eiadnu vyrovn\u00e1vaciu pam\u00e4\u0165.<\/sup> <\/p>\n\n

Spr\u00e1vy nazna\u010duj\u00fa, \u017ee syst\u00e9m Windows 11 24H2 zaviedol zmeny v strat\u00e9gii pride\u013eovania HMB.<\/sup> Zatia\u013e \u010do predch\u00e1dzaj\u00face verzie syst\u00e9mu Windows mohli pride\u013eova\u0165 men\u0161ie, pevne stanoven\u00e9 mno\u017estvo syst\u00e9movej pam\u00e4te RAM pre HMB (zdroje uv\u00e1dzaj\u00fa potenci\u00e1lny limit 64 MB, ktor\u00fd sa predt\u00fdm pou\u017e\u00edval <\/sup>), zd\u00e1 sa, \u017ee aktualiz\u00e1cia 24H2 dok\u00e1\u017ee prideli\u0165 v\u00e4\u010d\u0161ie mno\u017estvo, potenci\u00e1lne a\u017e do ve\u013ekosti po\u017eadovanej firmv\u00e9rom SSD. V pr\u00edpade dotknut\u00fdch 2 TB diskov sa zd\u00e1, \u017ee t\u00e1to po\u017eadovan\u00e1 ve\u013ekos\u0165 je pribli\u017ene 200 MB. <\/sup> <\/p>\n

\n
\"Niektoré<\/a>
Niektor\u00e9 SSD disky Western Digital<\/figcaption><\/figure>\n<\/div>\n

Rozhoduj\u00face je, \u017ee p\u00f4vodn\u00fd firmv\u00e9r t\u00fdchto konkr\u00e9tnych 2TB modelov SSD zrejme nebol dostato\u010dne robustn\u00fd na to, aby spr\u00e1vne zvl\u00e1dol toto v\u00e4\u010d\u0161ie pridelenie HMB.<\/sup> Ke\u010f sa syst\u00e9m Windows 11 24H2 pok\u00fasil prideli\u0165 v\u00e4\u010d\u0161iu ve\u013ekos\u0165 HMB po\u017eadovan\u00fa jednotkou, vyvolal nestabilitu radi\u010da SSD, \u010do viedlo k chyb\u00e1m, zamrznutiu syst\u00e9mu a nakoniec k p\u00e1du BSOD.<\/sup> To poukazuje na skryt\u00fa chybu vo firmv\u00e9ri t\u00fdchto konkr\u00e9tnych 2TB modelov, ktor\u00e9 fungovali primerane v r\u00e1mci obmedzen\u00ed predch\u00e1dzaj\u00facich verzi\u00ed syst\u00e9mu Windows, ale zlyhali, ke\u010f boli vystaven\u00e9 nov\u00e9mu spr\u00e1vaniu pri pride\u013eovan\u00ed v 24H2.<\/sup> Skuto\u010dnos\u0165, \u017ee len tieto konkr\u00e9tne 2TB modely vykazuj\u00fa tak\u00e9to spr\u00e1vanie pri zv\u00fd\u0161enej alok\u00e1cii, tento z\u00e1ver v\u00fdrazne podporuje.<\/sup> <\/p>\n\n

Niektor\u00ed technicky zdatn\u00ed pou\u017e\u00edvatelia objavili do\u010dasn\u00e9 rie\u0161enie zah\u0155\u0148aj\u00face \u00fapravu registra syst\u00e9mu Windows, ktor\u00e1 prin\u00fati opera\u010dn\u00fd syst\u00e9m prideli\u0165 len men\u0161iu, star\u0161iu ve\u013ekos\u0165 HMB (napr. 64 MB).<\/sup> Hoci t\u00e1to \u00faprava registra m\u00f4\u017ee zmierni\u0165 BSOD, pova\u017euje sa za do\u010dasn\u00e9 proviz\u00f3rne opatrenie, nie za ofici\u00e1lne alebo trval\u00e9 rie\u0161enie.<\/sup> Umel\u00e9 obmedzenie pride\u013eovania HMB by navy\u0161e mohlo ma\u0165 negat\u00edvny vplyv na v\u00fdkon SSD.<\/sup> Ofici\u00e1lnym a odpor\u00fa\u010dan\u00fdm rie\u0161en\u00edm spolo\u010dnosti Western Digital je aktualiz\u00e1cia firmv\u00e9ru, ktor\u00e1 priamo rie\u0161i z\u00e1kladn\u00fa nekompatibilitu v samotnom disku.<\/sup> <\/p>\n\n

V\u00e1\u0161 ak\u010dn\u00fd pl\u00e1n: Aktualiz\u00e1cia firmv\u00e9ru SSD<\/h2>\n\n

Postup rie\u0161enia tohto probl\u00e9mu zah\u0155\u0148a aktualiz\u00e1ciu firmv\u00e9ru dotknut\u00e9ho disku SSD pomocou ofici\u00e1lneho softv\u00e9rov\u00e9ho n\u00e1stroja spolo\u010dnosti Western Digital. Pred pokra\u010dovan\u00edm je v\u0161ak potrebn\u00e9 prija\u0165 kritick\u00e9 opatrenia. Odpor\u00fa\u010dan\u00e9 kroky s\u00fa nasledovn\u00e9: <\/p>\n\n

Krok 1: KRITICK\u00c9 UPOZORNENIE – najprv si z\u00e1lohujte \u00fadaje!<\/strong><\/h3>\n\n

Toto je najd\u00f4le\u017eitej\u0161\u00ed pr\u00edpravn\u00fd krok. Pred za\u010dat\u00edm ak\u00e9hoko\u013evek postupu aktualiz\u00e1cie firmv\u00e9ru je nevyhnutn\u00e9, aby pou\u017e\u00edvatelia z\u00e1lohovali v\u0161etky d\u00f4le\u017eit\u00e9 \u00fadaje ulo\u017een\u00e9 na dotknutom SSD disku Western Digital alebo SanDisk.<\/strong> Tieto \u00fadaje by sa mali skop\u00edrova\u0165 na \u00faplne samostatn\u00e9 \u00falo\u017en\u00e9 zariadenie, napr\u00edklad na in\u00fd intern\u00fd disk, extern\u00fd pevn\u00fd disk alebo SSD, pr\u00edpadne na spo\u013eahliv\u00fa slu\u017ebu cloudov\u00e9ho \u00falo\u017eiska.<\/sup> <\/p>\n\n

D\u00f4vodom tohto d\u00f4razn\u00e9ho upozornenia je riziko spojen\u00e9 s aktualiz\u00e1ciami firmv\u00e9ru ak\u00e9hoko\u013evek pam\u00e4\u0165ov\u00e9ho zariadenia. Hoci je proces aktualiz\u00e1cie zvy\u010dajne bezpe\u010dn\u00fd a nede\u0161trukt\u00edvny, nepredv\u00eddan\u00e9 okolnosti, ako napr\u00edklad n\u00e1hly v\u00fdpadok pr\u00fadu po\u010das aktualiz\u00e1cie, porucha softv\u00e9ru alebo in\u00e9 chyby, m\u00f4\u017eu proces potenci\u00e1lne preru\u0161i\u0165. Tak\u00e9to preru\u0161enia predstavuj\u00fa riziko, aj ke\u010f mal\u00e9, po\u0161kodenia firmv\u00e9ru, znepr\u00edstupnenia disku SSD a \u00faplnej straty \u00fadajov. Spolo\u010dnos\u0165 Western Digital v\u00fdslovne odpor\u00fa\u010da pred aktualiz\u00e1ciou firmv\u00e9ru z\u00e1lohova\u0165 \u00fadaje kv\u00f4li tomuto potenci\u00e1lnemu riziku. Hoci strata \u00fadajov nie je zam\u00fd\u0161\u013ean\u00fdm<\/em> v\u00fdsledkom, tento potenci\u00e1l existuje, najm\u00e4 vzh\u013eadom na pr\u00edpady z minulosti, ke\u010f probl\u00e9my s firmv\u00e9rom diskov WD\/SanDisk viedli k probl\u00e9mom s \u00fadajmi. T\u00e1to z\u00e1loha sl\u00fa\u017ei pou\u017e\u00edvate\u013eovi ako jedin\u00e1 z\u00e1chrann\u00e1 sie\u0165 v pr\u00edpade, \u017ee proces aktualiz\u00e1cie neo\u010dak\u00e1vane zlyh\u00e1. Nepokra\u010dujte bez z\u00e1lohovania kritick\u00fdch s\u00faborov. <\/p>\n\n

Krok 2: Stiahnite a nain\u0161talujte Western Digital Dashboard<\/strong><\/h3>\n\n

Ofici\u00e1lnym n\u00e1strojom potrebn\u00fdm na aktualiz\u00e1ciu firmv\u00e9ru je softv\u00e9r „Western Digital Dashboard\".<\/sup> Tento n\u00e1stroj umo\u017e\u0148uje pou\u017e\u00edvate\u013eom monitorova\u0165 stav disku, v\u00fdkon a, \u010do je d\u00f4le\u017eit\u00e9, pou\u017e\u00edva\u0165 aktualiz\u00e1cie firmv\u00e9ru.<\/sup> <\/p>\n\n

Softv\u00e9r by sa mal s\u0165ahova\u0165 iba priamo z ofici\u00e1lnej webovej str\u00e1nky podpory spolo\u010dnosti Western Digital, aby sa zabezpe\u010dila jeho pravos\u0165 a bezpe\u010dnos\u0165. <\/s>Spolo\u010dnos\u0165 WD tento softv\u00e9r zru\u0161ila, ale verziu pre spolo\u010dnos\u0165 Sandisk si m\u00f4\u017eete stiahnu\u0165 tu.<\/a><\/p>\n\n

Po stiahnut\u00ed nain\u0161talujte softv\u00e9r pod\u013ea pokynov na obrazovke. Upozor\u0148ujeme, \u017ee Western Digital Dashboard je ur\u010den\u00fd pre opera\u010dn\u00e9 syst\u00e9my Windows (podporovan\u00e9 s\u00fa syst\u00e9my Windows 10 a 11). Pre syst\u00e9m macOS neexistuje verzia, ktor\u00e1 by podporovala tento proces aktualiz\u00e1cie firmv\u00e9ru. Pou\u017e\u00edvatelia syst\u00e9mu Linux by na pou\u017e\u00edvanie n\u00e1stroja Dashboard potrebovali pr\u00edstup k prostrediu syst\u00e9mu Windows alebo by museli presk\u00fama\u0165 neofici\u00e1lne, zlo\u017eitej\u0161ie met\u00f3dy pr\u00edkazov\u00e9ho riadka, ktor\u00e9 s\u00fa mimo rozsahu tejto pr\u00edru\u010dky. <\/p>\n\n

Krok 3: D\u00d4LE\u017dIT\u00c9 – Zabezpe\u010denie vn\u00fatornej in\u0161tal\u00e1cie<\/strong><\/h3>\n\n

Ide o kritick\u00fa technick\u00fa po\u017eiadavku pre proces aktualiz\u00e1cie firmv\u00e9ru. Dotknut\u00fd SSD disk WD alebo SanDisk NVMe mus\u00ed by\u0165 nain\u0161talovan\u00fd interne v po\u010d\u00edta\u010dovom syst\u00e9me.<\/strong> To znamen\u00e1, \u017ee mus\u00ed by\u0165 pripojen\u00fd priamo k slotu M.2 na z\u00e1kladnej doske alebo prostredn\u00edctvom kompatibilnej internej karty adapt\u00e9ra PCIe.<\/p>\n\n

Krok 4: Vykonajte aktualiz\u00e1ciu firmv\u00e9ru pomocou ovl\u00e1dacieho panela WD<\/strong><\/h3>\n\n

Po z\u00e1lohovan\u00ed \u00fadajov, nain\u0161talovan\u00ed ovl\u00e1dacieho panela a potvrden\u00ed, \u017ee disk SSD je nain\u0161talovan\u00fd interne, je mo\u017en\u00e9 pokra\u010dova\u0165 v aktualiz\u00e1cii firmv\u00e9ru:<\/p>\n\n

    \n
  1. Spustite<\/strong> aplik\u00e1ciu Western Digital Dashboard.<\/li>\n\n\n\n
  2. Vyberte jednotku:<\/strong> V rozhran\u00ed Dashboard by sa mali zobrazi\u0165 zisten\u00e9 disky WD\/SanDisk. Uistite sa, \u017ee je vybran\u00fd spr\u00e1vny dotknut\u00fd disk SSD, \u010dasto prostredn\u00edctvom rozba\u013eovacej ponuky alebo zoznamu. <\/li>\n\n\n\n
  3. Prejdite na polo\u017eku N\u00e1stroje:<\/strong> V r\u00e1mci pr\u00edstrojov\u00e9ho panela vyh\u013eadajte a kliknite na \u010das\u0165 alebo kartu „N\u00e1stroje\". <\/li>\n\n\n\n
  4. Vyh\u013eadanie aktualiz\u00e1cie firmv\u00e9ru:<\/strong> V \u010dasti N\u00e1stroje vyh\u013eadajte mo\u017enos\u0165 s ozna\u010den\u00edm „Aktualiz\u00e1cia firmv\u00e9ru\" alebo podobn\u00fa. <\/li>\n\n\n\n
  5. Kontrola aktualiz\u00e1ci\u00ed:<\/strong> Kliknite na tla\u010didlo s n\u00e1zvom „Skontrolova\u0165 aktualiz\u00e1cie\" alebo podobne. Pr\u00edstrojov\u00fd panel sa op\u00fdta serverov WD na dostupn\u00fd firmv\u00e9r pre vybran\u00fd disk. <\/li>\n\n\n\n
  6. Spustenie aktualiz\u00e1cie:<\/strong> Ak sa n\u00e1jde nov\u00e1 verzia firmv\u00e9ru (zodpovedaj\u00faca „Po\u017eadovanej aktualizovanej verzii firmv\u00e9ru\" v tabu\u013eke 1), spr\u00edstupn\u00ed sa mo\u017enos\u0165 „UPDATE FIRMWARE\". Kliknut\u00edm na toto tla\u010didlo spustite proces aktualiz\u00e1cie. <\/li>\n\n\n\n
  7. Sledujte v\u00fdzvy:<\/strong> Pozorne sledujte v\u0161etky pokyny zobrazen\u00e9 na obrazovke. Proces aktualiz\u00e1cie nepreru\u0161ujte<\/strong> vypnut\u00edm po\u010d\u00edta\u010da, zatvoren\u00edm aplik\u00e1cie alebo odpojen\u00edm jednotky.<\/li>\n\n\n\n
  8. Re\u0161tartujte syst\u00e9m:<\/strong> Po \u00faspe\u0161nom dokon\u010den\u00ed flashovania firmv\u00e9ru softv\u00e9r Dashboard pravdepodobne vyzve pou\u017e\u00edvate\u013ea, aby vypol alebo re\u0161tartoval po\u010d\u00edta\u010d. Je to nevyhnutn\u00fd krok, aby sa do jednotky na\u010d\u00edtal a aktivoval nov\u00fd firmv\u00e9r. Nechajte syst\u00e9m vypn\u00fa\u0165 alebo re\u0161tartova\u0165 pod\u013ea v\u00fdzvy a potom ho znova zapnite. <\/li>\n\n\n\n
  9. Overenie (volite\u013en\u00e9):<\/strong> Po re\u0161tartovan\u00ed syst\u00e9mu m\u00f4\u017eu pou\u017e\u00edvatelia volite\u013ene znovu spusti\u0165 Western Digital Dashboard. Prejdite na hlavn\u00fa stavov\u00fa str\u00e1nku aktualizovan\u00e9ho disku SSD a skontrolujte zobrazen\u00fa „Firmware Version\" (Verzia firmv\u00e9ru). Teraz by sa mala zhodova\u0165 alebo by\u0165 nov\u0161ia ako pr\u00edslu\u0161n\u00e1 verzia uveden\u00e1 v tabu\u013eke 1, \u010do potvrdzuje, \u017ee aktualiz\u00e1cia prebehla \u00faspe\u0161ne. <\/li>\n<\/ol>\n\n

    Po aktualiz\u00e1cii: rie\u0161enie probl\u00e9mov a podpora<\/h2>\n\n

    Po re\u0161tartovan\u00ed syst\u00e9mu s aktualizovan\u00fdm firmv\u00e9rom SSD by sa mala vyrie\u0161i\u0165 nestabilita BSOD priamo sp\u00f4soben\u00e1 nekompatibilitou syst\u00e9mu Windows 11 24H2 HMB. Pou\u017e\u00edvatelia by mali n\u00e1js\u0165 svoje syst\u00e9my stabiln\u00e9 a mali by by\u0165 schopn\u00ed spusti\u0165 alebo dokon\u010di\u0165 in\u0161tal\u00e1ciu syst\u00e9mu Windows 11 24H2 bez toho, aby sa stretli so \u0161pecifick\u00fdmi chybami„CRITICAL_PROCESS_DIED<\/em>\" alebo„stornvme\"<\/em> s\u00favisiacimi s t\u00fdmto probl\u00e9mom. <\/p>\n\n

    Ak ste z\u00e1kazn\u00edkom spolo\u010dnosti DROIX a probl\u00e9my s BSOD pretrv\u00e1vaj\u00fa aj po<\/em> potvrden\u00ed, \u017ee bola \u00faspe\u0161ne pou\u017eit\u00e1 spr\u00e1vna aktualiz\u00e1cia firmv\u00e9ru, alebo ak sa vyskytli chyby po\u010das<\/em> samotn\u00e9ho procesu aktualiz\u00e1cie, je potrebn\u00e9 vykona\u0165 \u010fal\u0161ie kroky. Obr\u00e1\u0165te sa na n\u00e1\u0161 z\u00e1kazn\u00edcky servis<\/a> a my v\u00e1m budeme m\u00f4c\u0165 pom\u00f4c\u0165. <\/p>\n","protected":false},"excerpt":{"rendered":"

    Ak sa v syst\u00e9me Windows 24H4 a na SSD diskoch WD vyskytne BSOD, t\u00e1to oprava probl\u00e9m vyrie\u0161i.<\/p>\n","protected":false},"author":6,"featured_media":68123,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[2512,3073,2555,2556,2513],"kbtag":[3012,2552],"class_list":{"0":"post-68121","1":"kb","2":"type-kb","3":"status-publish","4":"has-post-thumbnail","6":"kbtopic-hardware","7":"kbtopic-mini-pc","8":"kbtopic-softver","9":"kbtopic-windows-sk","10":"kbtopic-windows-gaming-handhelds","11":"kbtag-ssd-sk","12":"kbtag-windows-sk"},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/kb\/68121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/comments?post=68121"}],"version-history":[{"count":2,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/kb\/68121\/revisions"}],"predecessor-version":[{"id":74257,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/kb\/68121\/revisions\/74257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/media\/68123"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/media?parent=68121"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/kbtopic?post=68121"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/sk\/wp-json\/wp\/v2\/kbtag?post=68121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}