{"id":119205,"date":"2021-12-29T16:30:20","date_gmt":"2021-12-29T16:30:20","guid":{"rendered":"https:\/\/droix.co.uk\/knowledge-base\/?post_type=kb&#038;p=1475"},"modified":"2026-10-02T04:31:18","modified_gmt":"2026-10-02T03:31:18","slug":"minu-droix-tellimus-on-ebaonnestunud-mida-teha","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/et\/article\/minu-droix-tellimus-on-ebaonnestunud-mida-teha\/","title":{"rendered":"Minu DroiX tellimus on eba\u00f5nnestunud! Mida teha?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Tere! Kui olete siin, on t\u00f5en\u00e4oline, et olete teinud meile siin DroiX makse, et midagi osta, kuid makse eba\u00f5nnestus. Samuti v\u00f5ite m\u00e4rgata, et kuigi teie makse eba\u00f5nnestus, n\u00e4itab teie kaart, et teilt on summa v\u00f5etud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See artikkel aitab selgitada, miks see v\u00f5is juhtuda, ja mida saate selle parandamiseks teha.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-give-me-my-money-back\">Andke mulle mu raha tagasi!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nii v\u00e4ga kui me ka ei sooviks, ei ole meil kahjuks v\u00f5imalik teie raha kohe tagasi kanda. Teie makseid t\u00f6\u00f6tleb <strong>kolmanda osapoole makset\u00f6\u00f6tleja<\/strong>, ja teie kaardil\/kontol ilmnenud tasu on &#8220;ootel tehing&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u00f5him\u00f5tteliselt on makset\u00f6\u00f6tleja \u00f6elnud teie pangale:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>&#8220;Ma sooviksin kontolt selle summa raha v\u00f5tta. Siin on andmed, mis mul (on antud), kas need on \u00f5iged?&#8221;<\/p><cite>Makset\u00f6\u00f6tleja<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Kui selles protsessis l\u00e4heb midagi valesti, katkestatakse kogu tehing ja<strong> makset\u00f6\u00f6tleja t\u00fchistab tehingu automaatselt<\/strong> (st tagastab teie raha) <strong>1\u20137 t\u00f6\u00f6p\u00e4eva jooksul<\/strong>. See on t\u00e4ielikult automatiseeritud ja <strong>me ei saa seda kiirendada<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ikka veel uudishimulik? Lugege edasi, et saada veidi rohkem teavet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-payment-processor\">&#8220;Makset\u00f6\u00f6tleja&#8221;?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00e4pselt nii! Kui ostate meilt siin saidil DroiX midagi, ei l\u00e4he raha <strong>mitte <\/strong>otse meile (esialgu).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finantsteabe kaitsmine on t\u00f5sine asi. Midagi, millesse ettev\u00f5tted investeerivad igal aastal miljoneid. Meie, DroiX, oleme tehnoloogia spetsialistid, kuid me ei ole tipptasemel k\u00fcberturvalisuse eksperdid. Seet\u00f5ttu valime ainult <strong>k\u00f5ige turvalisemad ja usaldusv\u00e4\u00e4rsemad kolmandate osapoolte makset\u00f6\u00f6tlejad<\/strong> mis tahes raha\u00fclekannete t\u00f6\u00f6tlemiseks. Seega v\u00f5ite olla kindel, et teie tehingud on turvalised ja t\u00f5rgeteta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need makset\u00f6\u00f6tlejad teostavad automaatselt mitmesuguseid olulisi turvakontrolle. Teie isiku tuvastamine <strong>tavap\u00e4rase teabe<\/strong> p\u00f5hjal, mille on edastanud <strong>teie veebibrauser<\/strong> ja <strong>teie pangakaart<\/strong>. Tagades, et l\u00f5puks kantakse raha teilt meile (v\u00f5i vastupidi, kui soovite tagasimakset!)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00e4esoleva kirjutamise hetkel on peamine makset\u00f6\u00f6tleja, mida kasutame, <a href=\"https:\/\/stripe.com\/gb\" target=\"_blank\" rel=\"noreferrer noopener\">Stripe<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-so-why-has-my-order-failed\">Miks on siis minu tellimus eba\u00f5nnestunud?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tellimus v\u00f5ib eba\u00f5nnestuda kahel viisil.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-incorrect-details\">Valed andmed<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Esimene viis, kuidas makse v\u00f5ib eba\u00f5nnestuda, on see, kui makset\u00f6\u00f6tleja ei suuda esialgu raha v\u00e4lja v\u00f5tta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See juhtub siis, kui esitate <strong>valed andmed<\/strong>. V\u00f5imalik, et sisestasite kuup\u00e4eva vales vormingus v\u00f5i kirjutasite oma nime valesti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Palun veenduge, et esitatud kontoandmed on <em>t\u00e4pselt <\/em>sellised, nagu need teie kaardil esinevad.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-security-risk\">Turvarisk<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Makset\u00f6\u00f6tlejate oluline osa on see, et nad t\u00e4idavad meie eest k\u00f5iki turvalisusega seotud \u00fclesandeid. Kaitstes nii ostjat kui ka m\u00fc\u00fcjat t\u00fc\u00fctu (ja <em>\u00e4\u00e4rmiselt <\/em><strong><em>vajaliku<\/em><\/strong>) t\u00f6\u00f6 eest, mis on seotud tehingute turvalisuse ja kindlusega.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui makset\u00f6\u00f6tleja on teie tellimuse m\u00e4rgistanud, ei ole teie tellimus s\u00f5na otseses m\u00f5ttes &#8220;eba\u00f5nnestunud&#8221;. See on hoopis ajutiselt ootele pandud <strong>ajutiselt<\/strong>. Meie meeskonnaliige v\u00f5tab teiega \u00fchendust 24\u201348 tunni jooksul, et esitada m\u00f5ned k\u00fcsimused selle p\u00f5hjal, mida makset\u00f6\u00f6tleja on kahtlasena m\u00e4rkinud, ja me otsustame, kuidas edasi toimida.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui me otsustame tellimusega mitte j\u00e4tkata, tagastatakse teie raha automaatselt kaardile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pettus on kahjuks meie kui veebipoe igap\u00e4evaelu osa. Seet\u00f5ttu on need turvameetmed vajalikud, et kaitsta nii ennast kui ka \u00fcldsust pettuste eest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-my-payment-keeps-failing\">Minu makse eba\u00f5nnestub pidevalt!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui teie makse eba\u00f5nnestub pidevalt, on teil neli v\u00f5imalikku tegevussuunda.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-a-different-card\">Kasutage teist kaarti<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00f5ib juhtuda, et konkreetne kaart, mida ostmiseks kasutate, on \u00fcle kantud, sellel ei ole piisavalt raha, see on aegunud jne.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Proovige teist krediit- v\u00f5i deebetkaarti ja vaadake, kas see lahendab probleemi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-a-different-processor\">Kasutage teist t\u00f6\u00f6tlejat<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">DroiX toetab ka oste <a href=\"https:\/\/www.paypal.com\/us\/home\" target=\"_blank\" rel=\"noreferrer noopener\">PayPal<\/a> ja <a href=\"https:\/\/www.klarna.com\/uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Klarna<\/a>. Kumbki neist peaks aitama m\u00f6\u00f6da minna etten\u00e4gematutest probleemidest, mida te oma ostu juures kogete.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-try-our-alternative-site\">Proovige meie alternatiivset veebisaiti<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kui te ei saa osta saidilt <a href=\"https:\/\/droix.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">droix.net<\/a>, proovige osta selle \u00f5sasveebisaidilt <a href=\"https:\/\/droix.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">droix.net<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00f5lemad saidid on aktiivses arenduses ja v\u00f5ib-olla olete kokku puutunud mingisuguse kummalise veaga. Sel juhul v\u00f5ite proovida kasutada meie alternatiivset veebisaiti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui see teie probleemi lahendab, kirjutage meile aadressil support@droix.net koos k\u00f5igi veakoodidega jms, mida v\u00f5isite n\u00e4ha, ja me saame selle edastada meie veebisaidi arendusmeeskonnale!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-find-us-on-amazon\">Leidke meid Amazonist!<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">DroiX tegutseb samuti Amazonis piiratud mahus. Ametliku <a href=\"https:\/\/www.amazon.co.uk\/stores\/DroiX\/DroiX\/page\/36602649-64EF-4A06-8549-66111863B202\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX Amazoni poe<\/a> leiate siit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selle poe kaudu saate osta m\u00f5ningaid meie paljudest pakutavatest toodetest k\u00f5igi lemmiku rahvusvahelise megakorporatsiooni mugavuses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pange t\u00e4hele, et Amazonis on tooted kallimad kui otse meilt ostes. See on tingitud tasudest, mida Amazon oma platvormi kasutamise eest kehtestab. Me ei ole <strong>mitte <\/strong>v\u00f5imelised tegema mis tahes t\u00fc\u00fcpi &#8220;<em>hinnav\u00f5rdlus<\/em>&#8221; Amazoni platvormil v\u00f5i selle vastu.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<p class=\"wp-block-paragraph\">Loodetavasti on see olukorda laiemalt valgustanud. Kui teil on t\u00e4iendavaid k\u00fcsimusi, v\u00f5tke meiega \u00fchendust aadressil support@droix.net ja vastame hea meelega.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tere! Kui olete siin, on t\u00f5en\u00e4oline, et olete teinud meile siin DroiX makse, et midagi osta, kuid makse eba\u00f5nnestus. Samuti v\u00f5ite m\u00e4rgata, et kuigi teie makse eba\u00f5nnestus, n\u00e4itab teie kaart, et teilt on summa v\u00f5etud. See artikkel aitab selgitada, miks see v\u00f5is juhtuda, ja mida saate selle parandamiseks teha. Andke mulle mu raha tagasi! Nii [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[],"kbtag":[],"kb_category":[4296],"kb_brand":[4154],"kb_device":[],"kb_section":[4310],"kb_learn":[4307],"class_list":["post-119205","kb","type-kb","status-publish","hentry","kb_category-windows-handhelds","kb_brand-droix","kb_section-troubleshooting","kb_learn-faq"],"lang":"et","translations":{"et":119205,"en":1475,"cs":27958,"da":27974,"de":27991,"en-gb":35573,"es":28012,"fi":27946,"fr":27956,"it":27968,"no":27986,"pl":28001,"pt-pt":27955,"sv":27965,"bg":119199,"nl":119202,"el":119208,"hu":119211,"lv":119214,"lt":119217,"ro":119220,"sk":119223,"sl":119226,"hr":119229,"hi":119232,"ja":119235,"ko":119238,"ar":119241},"pll_sync_post":{},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/119205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/comments?post=119205"}],"version-history":[{"count":2,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/119205\/revisions"}],"predecessor-version":[{"id":119207,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/119205\/revisions\/119207"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media?parent=119205"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtopic?post=119205"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtag?post=119205"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_category?post=119205"},{"taxonomy":"kb_brand","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_brand?post=119205"},{"taxonomy":"kb_device","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_device?post=119205"},{"taxonomy":"kb_section","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_section?post=119205"},{"taxonomy":"kb_learn","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_learn?post=119205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}