{"id":58318,"date":"2024-07-10T15:34:36","date_gmt":"2024-07-10T14:34:36","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/?post_type=kb&#038;p=58318"},"modified":"2024-07-10T15:44:50","modified_gmt":"2024-07-10T14:44:50","slug":"getting-started-with-the-droix-pm13-2k-portable-monitor","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/article\/getting-started-with-the-droix-pm13-2k-portable-monitor\/","title":{"rendered":"Getting started with the DroiX PM13 2K portable monitor"},"content":{"rendered":"\n<p>Congratulations on owning a <a href=\"https:\/\/droix.net\/product\/droix-pm13-portable-monitor\/\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product\/droix-pm14-portable-monitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX PM13<\/a> 2K portable monitor! We have prepared this getting started guide with the aim to not only show how to use the monitor but also the various features and connectivity options you may not be aware of. We have also included some tips as well as troubleshooting steps should you run into any issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-if-you-have-any-issues-or-questions-about-your-portable-monitor\">If you have any issues or questions about your portable monitor<\/h2>\n\n\n\n<p>At DroiX we pride ourselves on our high level of before and after-sales customer service. If you have any questions or issues with any purchase from us, please do <a href=\"https:\/\/droix.net\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact us<\/a>. We are here and more than happy to answer any questions and get any issues resolved as soon as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Checking the box contents<\/h2>\n\n\n\n<p>Before using your portable monitor, check that all the contents that should come with it are present. You will have the DroiX PM13 portable monitor, a soft carry case, user manual, USB power supply, USB power cable, USB-C to USB-C cable and a HDMI to Mini HDMI cable.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor.jpg\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"58373\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-1024x576.jpg\" alt=\"DroiX PM13 portable monitor\" class=\"wp-image-58373\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor-1600x900.jpg 1600w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-portable-monitor.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 portable monitor<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case.jpg\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"58358\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-1024x576.jpg\" alt=\"DroiX PM13 carry case\" class=\"wp-image-58358\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case-1600x900.jpg 1600w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-carry-case.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 carry case<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables.jpg\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"58343\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-1024x576.jpg\" alt=\"DroiX PM13 cables\" class=\"wp-image-58343\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables-1600x900.jpg 1600w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-cables.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 cables<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Connecting your DroiX PM13 to a device<\/h2>\n\n\n\n<p>If you simply want to get up and running straight away, plug in the supplied HDMI cable to the <a href=\"https:\/\/droix.net\/product\/droix-pm13-portable-monitor\/\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product\/droix-pm14-portable-monitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX PM13<\/a> and your device, then connect the supplied power supply and USB cable to one of the USB-C ports on the monitor. Switch on your device and the monitor and you should be up and running.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-scaled.jpg\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-1024x576.jpg\" alt=\"DroiX PM13 HDMI and USB-C ports\" class=\"wp-image-58491\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-2048x1152.jpg 2048w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-HDMI-and-USB-C-ports-1-1600x900.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 HDMI and USB-C ports<\/figcaption><\/figure>\n<\/div>\n\n\n<p>As well as HDMI for video you can use the supplied USB-C to USB-C cable on compatible devices such as a mini PC or laptop. This will in many cases provide the power, video and data to the monitor. However, some devices may not provide enough power and either not switch on or have intermittent drop outs, so we recommend using the supplied power supply when possible.<\/p>\n\n\n\n<p>We have prepared a video guide on the best ways to connect your <a href=\"https:\/\/droix.net\/product\/droix-pm13-portable-monitor\/\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product\/droix-pm14-portable-monitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX PM13<\/a> portable monitor to your device.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"DroiX PM13 13&quot; 2K Portable Monitor Connection Guide\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/rjiS5bDpjkE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Mini PCs<\/strong><\/td><td>HDMI &amp; charger<br>HDMI &amp; USB-A to USB-C (for power)<br>USB-C (for video and power)<\/td><\/tr><tr><td><strong>Laptops<\/strong><\/td><td>HDMI &amp; charger<br>HDMI &amp; USB-A to USB-C (for power)<br>USB-C (for video and power)<\/td><\/tr><tr><td><strong>MacBook<\/strong><\/td><td>HDMI &amp; charger<br>USB-C<\/td><\/tr><tr><td><strong>Chromebook<\/strong><\/td><td>HDMI &amp; charger<br>USB-C<\/td><\/tr><tr><td><strong>Samsung DEX<\/strong><\/td><td>USB-C &amp; charger recommended<\/td><\/tr><tr><td><strong>iPad (Lightning Port)<\/strong><\/td><td>HDMI with Lightning to HDMI converter (not included) &amp; charger<\/td><\/tr><tr><td><strong>iPad (USB-C Port)<\/strong><\/td><td>USB-C &amp; charger<\/td><\/tr><tr><td><strong>iPhone  (Lightning Port)<\/strong><\/td><td>HDMI with Lightning to HDMI converter (not included) &amp; charger<\/td><\/tr><tr><td><strong>iPhone  (USB-C Port)<\/strong><\/td><td>USB-C &amp; charger<\/td><\/tr><tr><td><strong>Gaming Handheld<\/strong><\/td><td>HDMI &amp; charger<br>USB-C &amp; charger recommended<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">* Touch screen support only for touchscreen model<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Navigating the DroiX PM14 menu<\/h2>\n\n\n\n<p>Pressing the jog dial will activate the portable monitors menu. Pushing Up and Down on the dial will move the menu options up and down, pressing the dial will select and pressing the Power button will go back one menu option.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-power-button-and-jog-dial-1024x576.jpg\"><img decoding=\"async\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-power-button-and-jog-dial-1024x576.jpg\" alt=\"DroiX PM13 power button and jog dial\" class=\"wp-image-58429\"\/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 power button and jog dial<\/figcaption><\/figure>\n<\/div>\n\n\n<p>There are a variety of options from changing the picture, colour and audio settings, language and input source.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-scaled.jpg\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"58461\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-1024x576.jpg\" alt=\"DroiX PM13 Brightness Options\" class=\"wp-image-58461\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-2048x1152.jpg 2048w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Options-1-1600x900.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 Brightness Options<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-scaled.jpg\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"58476\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-1024x576.jpg\" alt=\"DroiX PM13 Brightness Settings\" class=\"wp-image-58476\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-2048x1152.jpg 2048w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2024\/07\/DroiX-PM13-Brightness-Settings-1600x900.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM13 Brightness Settings<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Windows Display Settings<\/h2>\n\n\n\n<p>A common question we receive is that the display looks lower quality than expected. This is almost always due to the wrong screen resolution being used. The <a href=\"https:\/\/droix.net\/product-category\/portable-monitors\/\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product-category\/portable-monitors\/\" target=\"_blank\" rel=\"noreferrer noopener\">portable monitors<\/a> support up to 2K resolution, so using a 720P resolution will not look high quality for example.<\/p>\n\n\n\n<p>To change the display resolution, on the Windows search bar, type in <em>Display Settings<\/em>, and choose it from the results.<\/p>\n\n\n\n<p>If the monitors&#8217; settings are showing as &#8220;Duplicate these displays&#8221; then we recommend changing this to <em>Extend the displays<\/em> (have your desktop split across two monitors), or <em>Show only on the portable monitor<\/em> (usually display 2) for the best resolutions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1.jpg\"><img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-300x169.jpg\" alt=\"Changing how the displays are outputting\" class=\"wp-image-3340\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1-1600x900.jpg 1600w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-1.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption class=\"wp-element-caption\">Changing how the displays are outputting<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Once you have chosen how to display, the monitor may show a black screen for a short period while switching resolutions. It will then show either your usual desktop if showing only on the portable monitor, or an empty desktop if extending the displays.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3.jpg\"><img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-300x169.jpg\" alt=\"Desktop is now extended\" class=\"wp-image-3341\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-300x169.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-1024x576.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-768x432.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-1536x864.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-450x253.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-780x439.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3-1600x900.jpg 1600w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-3.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption class=\"wp-element-caption\">The desktop is now extended<\/figcaption><\/figure>\n<\/div>\n\n\n<p>As the <a href=\"https:\/\/droix.net\/product\/droix-pm14-portable-monitor\/\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product\/droix-pm14-portable-monitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX PM14<\/a> is a 2K monitor, you can now change the screen resolution up to the highest your device supports.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9.jpg\"><img decoding=\"async\" width=\"300\" height=\"176\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-300x176.jpg\" alt=\"Change your screen resolution to the best your device supports\" class=\"wp-image-3343\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-300x176.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-1024x602.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-768x451.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-1536x903.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-2048x1203.jpg 2048w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-450x264.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-780x458.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-9-1600x940.jpg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption class=\"wp-element-caption\">Change your screen resolution to the best your device supports<\/figcaption><\/figure>\n<\/div>\n\n\n<p>If you are having any display issues we recommend checking the refresh rate in case it is not set to 30 or 60Hz. You can do this from the <em>Advanced Display<\/em> menu option, then change the refresh rate to <em>60.00 Hz<\/em> for example.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><a href=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7.jpg\"><img decoding=\"async\" width=\"300\" height=\"175\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-300x175.jpg\" alt=\"Change the monitor refresh rate\" class=\"wp-image-3344\" srcset=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-300x175.jpg 300w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-1024x598.jpg 1024w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-768x448.jpg 768w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-1536x896.jpg 1536w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-2048x1195.jpg 2048w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-450x263.jpg 450w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-780x455.jpg 780w, https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/2023\/08\/Portable-Monitor-Getting-Started-Windows-Display-Settings-7-1600x934.jpg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption class=\"wp-element-caption\">Change the monitor refresh rate<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Display Troubleshooting<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Monitor flashing or not switching on<\/h3>\n\n\n\n<p>If the monitor is flashing black or on standby, the common issue is a lack of power being supplied to the monitor. Please ensure enough power is being supplied to the monitor  by either the charger or the device if using that to power it. If the issue persists, we recommend contacting DroiX <a href=\"https:\/\/droix.net\/contact-us\/\" data-type=\"link\" data-id=\"https:\/\/droix.net\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Support<\/a> for quick and easy assistance.<\/p>\n\n\n\n<p>When connected to a phone, ensure that the portable monitor is connected to the power adapter provided.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Screen Brightness<\/h3>\n\n\n\n<p>The initial brightness of the display is set to 30%. You can increase the brightness in the settings menu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Congratulations on owning a DroiX PM13 2K portable monitor! We have prepared this getting started guide with the aim to not only show how to use the monitor but also the various features and connectivity options you may not be aware of. We have also included some tips as well as troubleshooting steps should you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":58506,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[1969,1967],"kbtag":[2132,214],"class_list":{"0":"post-58318","1":"kb","2":"type-kb","3":"status-publish","4":"has-post-thumbnail","6":"kbtopic-droix-pm13","7":"kbtopic-portable-monitors","8":"kbtag-pm13","9":"kbtag-portable-monitor"},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/58318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/comments?post=58318"}],"version-history":[{"count":0,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/58318\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media\/58506"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media?parent=58318"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtopic?post=58318"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtag?post=58318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}