{"id":808,"date":"2021-11-20T19:07:44","date_gmt":"2021-11-20T19:07:44","guid":{"rendered":"https:\/\/droix.co.uk\/knowledge-base\/kb\/how-to-fix-squashed-or-stretched-screen-on-your-android-tv-box\/"},"modified":"2021-11-21T12:54:01","modified_gmt":"2021-11-21T12:54:01","slug":"how-to-fix-squashed-or-stretched-screen-on-your-android-tv-box","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/article\/how-to-fix-squashed-or-stretched-screen-on-your-android-tv-box\/","title":{"rendered":"How to fix Squashed or Stretched screen on your Android TV Box"},"content":{"rendered":"\n<p>There are two main reasons why the image displayed on your TV might not be quite right\u2026<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>The wrong resolution is being used. The DroiX\u00ae requests information from your TV regarding compatible and native resolutions. Sometimes the response is not correct, and you may find your 1080p or 4K capable display is being sent a 720p signal instead.<\/li><li>If the resolution has been checked and the issue still remains, you&#8217;ll need to check Screen Scaling\/Size.<\/li><\/ol>\n\n\n\n<p>As an example of the sort of issue you may be facing, we have the Wikipedia logo below, in it&#8217;s full glory\u2026<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2021\/11\/392px-Wikipedia-logo-en-big1-245x300.png\" alt=\"Wikipedia Full\" class=\"wp-image-633\"\/><\/figure>\n\n\n\n<p>If you viewed this image in a video, and either the resolution was incorrectly set or the image needed scaling, then you might see something closer to this:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/droix.net\/knowledge-base\/wp-content\/uploads\/sites\/3\/2021\/11\/Wikipedia-logo-cropped-300x272.png\" alt=\"Wikipedia Logo Cropped\" class=\"wp-image-634\"\/><\/figure>\n\n\n\n<p>The first thing to check are the available modes on your television or monitor. Full, 16:9, 16:10, Default, 1:1 Pixel Map are worth keeping an eye out for.<\/p>\n\n\n\n<p>Once content that your TV is using the correct aspect ratio and isn&#8217;t clipping any content, we&#8217;ll need to look at your DroiX\u00ae device&#8217;s configuration.<\/p>\n\n\n\n<p>Different DroiX\u00ae models have different firmwares, so the exact look of the Settings area can differ from one box to the next.<\/p>\n\n\n\n<p>If you have a Settings shortcut on your homescreen, please click it. The icon will normally be one\/two cogs or some sliders in a square.<\/p>\n\n\n\n<p>If you don&#8217;t have such a shortcut, look for the list of all installed applications. This shortcut is normally a circle with six dots, or an icon labelled &#8220;My Apps&#8221;. Having opened this, look for and click on the Settings shortcut.<\/p>\n\n\n\n<p>With Settings now open, the next step will depend on the interface you now see.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you have a colourful tabbed Settings area<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/20160422_154135_0.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/20160422_154135_0-300x170.png\" alt=\"T8 Launcher Homescreen\" class=\"wp-image-643\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/FirstNetwork.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/FirstNetwork-300x156.png\" alt=\"T8 Settings First Network\" class=\"wp-image-645\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/SecondDisplay.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/SecondDisplay-300x172.png\" alt=\"T8 Settings Second Display\" class=\"wp-image-646\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/SecondDisplayAutoOffHDMIOutput.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/SecondDisplayAutoOffHDMIOutput-300x168.png\" alt=\"T8 Settings Second Display Auto Off HDMI Output\" class=\"wp-image-647\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/SecondDisplaySetDisplayPosition.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/SecondDisplaySetDisplayPosition-300x168.png\" alt=\"T8 Settings Second Display Set Display Position\" class=\"wp-image-648\"\/><\/a><\/figure>\n\n\n\n<p>Click the <strong>Display<\/strong> tab. Now turn off the <strong>HDMI Auto-detection<\/strong> mode and try <strong>1080p<\/strong> at <strong>60Hz<\/strong>. If you&#8217;re now able to see the entire interface on your TV, you have finished.<\/p>\n\n\n\n<p>If you find that the selected resolution doesn&#8217;t work at all, please press <em>NOTHING<\/em> at all for about 15 seconds, your device will revert to the previously saved setting.<\/p>\n\n\n\n<p>If the new resolution displays, but still has sections missing, try the other refresh rates and resolutions listed as available.<\/p>\n\n\n\n<p>If none of these setting changes help, check the native resolution of your TV (try googling the make and model shown on the back of your television) and set the DroiX\u00ae to use this.<br>Now click the <strong>Set Display Position<\/strong>&nbsp;entry and follow the onscreen instructions to adjust the scaling factor used.&nbsp;Press the <strong>Return<\/strong> (Go back\/an arrow doing a backflip) button to save this new setting, otherwise it will be lost when you reboot.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you have a monochrome interface for Settings with options listed down the left<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/X7SettingsScreen.jpg\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/X7SettingsScreen-300x169.jpg\" alt=\"X7 Display Settings\" class=\"wp-image-644\"\/><\/a><\/figure>\n\n\n\n<p>Click the Screen or Display entries and follow the same steps as above &#8211; turn off <strong>Automatic HDMI mode<\/strong> selection, try setting to 1920x<strong>1080<\/strong>@<strong>60<\/strong>Hz and others. If this doesn&#8217;t help, click the Screen scale or similarly titled entry.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you have a monochrome interface with rows and columns of Settings shortcuts<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/20160414_122647_0.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/20160414_122647_0-300x170.png\" alt=\"3 Dial Launcher T8 T8-S T8-S Plus\" class=\"wp-image-641\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/Settings-Clicked.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/Settings-Clicked-300x169.png\" alt=\"T8-S Plus Settings Clicked\" class=\"wp-image-653\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/DisplayClicked.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/DisplayClicked-300x169.png\" alt=\"T8-S Plus Display Clicked\" class=\"wp-image-650\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/ScreenResolutionClicked.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/ScreenResolutionClicked-300x167.png\" alt=\"T8-S Plus Screen Resolution Clicked\" class=\"wp-image-652\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/ScreenPositionClicked.png\"><img decoding=\"async\" src=\"https:\/\/droix.net\/wp-content\/uploads\/2016\/06\/ScreenPositionClicked-300x169.png\" alt=\"T8-S Plus Screen Position Clicked\" class=\"wp-image-651\"\/><\/a><\/figure>\n\n\n\n<p>Click <strong>Display<\/strong>, now <strong>Screen Resolution<\/strong>. Turn off <strong>Auto switch to best resolution<\/strong>. As with other devices, try switching to 1080p at 60Hz and other resolutions.<\/p>\n\n\n\n<p>If that doesn&#8217;t help, return to <strong>Settings&nbsp;<\/strong>and then <strong>Display<\/strong>&nbsp;but this time click <strong>Screen Position<\/strong> to change the amount of zoom to use with your screen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two main reasons why the image displayed on your TV might not be quite right\u2026 The wrong resolution is being used. The DroiX\u00ae requests information from your TV regarding compatible and native resolutions. Sometimes the response is not correct, and you may find your 1080p or 4K capable display is being sent a [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":809,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[45,11,17],"kbtag":[],"class_list":{"0":"post-808","1":"kb","2":"type-kb","3":"status-publish","4":"has-post-thumbnail","6":"kbtopic-kodi","7":"kbtopic-android-tv-box","8":"kbtopic-windows"},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/comments?post=808"}],"version-history":[{"count":0,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/808\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media\/809"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media?parent=808"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtopic?post=808"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtag?post=808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}