{"id":96297,"date":"2024-08-13T16:06:04","date_gmt":"2024-08-13T15:06:04","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/?post_type=kb&#038;p=59283"},"modified":"2026-10-02T02:26:29","modified_gmt":"2026-10-02T01:26:29","slug":"returnari-cum-sa-ambalati-articolul","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/ro\/article\/returnari-cum-sa-ambalati-articolul\/","title":{"rendered":"Return\u0103ri &#8211; Cum s\u0103 ambala\u021bi articolul"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Acest articol v\u0103 va ajuta s\u0103 \u00een\u021belege\u021bi cum s\u0103 ne returna\u021bi un produs pentru a v\u0103 asigura c\u0103 acesta r\u0103m\u00e2ne \u00een siguran\u021b\u0103 pe durata transportului. Vom explica cum s\u0103 returna\u021bi un produs at\u00e2t pentru repara\u021bii, c\u00e2t \u0219i pentru ramburs\u0103ri.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 nu a\u021bi f\u0103cut deja acest lucru, pute\u021bi \u00eencepe procesul de returnare fie pentru o repara\u021bie, fie pentru o rambursare prin <strong><a href=\"https:\/\/returns.droix.net\/\" data-type=\"link\" data-id=\"https:\/\/returns.droix.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">DROIX Portalul de Return\u0103ri<\/a><\/strong>. Pentru a \u00eencepe, introduce\u021bi pur \u0219i simplu Num\u0103rul Comenzii (care se afl\u0103 \u00een DROIX e-mailul de confirmare a comenzii) \u0219i adresa de e-mail utilizat\u0103 pentru plasarea comenzii. Urma\u021bi instruc\u021biunile furnizate pentru a continua returnarea.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pentru Repara\u021bie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00e2nd returna\u021bi un articol pentru repara\u021bie, \u00een general solicit\u0103m doar dispozitivul \u00een sine (de exemplu, un <a href=\"https:\/\/droix.net\/product-category\/gaming-handheld\/handheld-gaming-pcs\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product-category\/gaming-handheld\/handheld-gaming-pcs\/\" rel=\"noreferrer noopener\">PC portabil de gaming<\/a> sau un <a href=\"https:\/\/droix.net\/product-category\/gaming-handheld\/android-gaming-handheld\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product-category\/gaming-handheld\/android-gaming-handheld\/\" rel=\"noreferrer noopener\">Android console portabile de gaming<\/a>); v\u0103 rug\u0103m s\u0103 nu include\u021bi accesoriile care au fost incluse \u00een livrarea original\u0103 (cum ar fi \u0219nururi, manuale de utilizare sau USB cabluri).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 stabilim c\u0103 problema poate fi legat\u0103 de un anumit accesoriu (de exemplu, sursa de alimentare sau HDMI cablul), v\u0103 vom solicita \u00een mod explicit s\u0103 include\u021bi acel articol \u00een coresponden\u021ba noastr\u0103 cu dumneavoastr\u0103. Mai jos ve\u021bi g\u0103si un videoclip despre cum s\u0103 ambala\u021bi returnarea pentru repara\u021bie pentru a asigura o c\u0103l\u0103torie sigur\u0103 \u0219i o procesare rapid\u0103 la recep\u021bie de c\u0103tre echipa noastr\u0103.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Return a Device to DroiX for Repair\" width=\"880\" height=\"495\" src=\"https:\/\/www.youtube.com\/embed\/STJugmiSpMM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Pentru Rambursare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00e2nd returna\u021bi comanda pentru o rambursare complet\u0103, v\u0103 solicit\u0103m s\u0103 include\u021bi cutia original\u0103, toate ambalajele \u0219i fiecare accesoriu care a fost livrat ini\u021bial cu comanda dumneavoastr\u0103. Mai jos ve\u021bi g\u0103si un videoclip despre cum s\u0103 ambala\u021bi corect returnarea pentru a asigura o c\u0103l\u0103torie sigur\u0103 \u0219i o procesare rapid\u0103 la recep\u021bie de c\u0103tre echipa noastr\u0103.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Return Device to DroiX for Refund\" width=\"880\" height=\"495\" src=\"https:\/\/www.youtube.com\/embed\/ZomiOweIcpk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Urm\u0103rirea Return\u0103rii<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/returns.droix.net\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/returns.droix.net\/\" rel=\"noreferrer noopener\">DROIX Portalul de Return\u0103ri<\/a> poate fi folosit \u0219i pentru a urm\u0103ri starea return\u0103rii dumneavoastr\u0103. Pe portal, face\u021bi clic pe linkul <strong>Urm\u0103rire<\/strong>; vi se va solicita s\u0103 introduce\u021bi num\u0103rul RMA primit \u0219i adresa de e-mail utilizat\u0103 pentru plasarea comenzii.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Acest articol v\u0103 va ajuta s\u0103 \u00een\u021belege\u021bi cum s\u0103 ne returna\u021bi un produs pentru a asigura siguran\u021ba acestuia pe durata transportului. V\u0103 vom ar\u0103ta cum s\u0103 returna\u021bi un produs pentru o repara\u021bie \u0219i pentru o rambursare.<\/p>\n","protected":false},"author":1,"featured_media":96298,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[3963],"kbtag":[14191,14146],"kb_category":[4296],"kb_brand":[],"kb_device":[],"kb_section":[4308],"kb_learn":[4307],"class_list":["post-96297","kb","type-kb","status-publish","has-post-thumbnail","hentry","kbtopic-miscellaneous","kbtag-reparatii-2","kbtag-returnari","kb_category-windows-handhelds","kb_section-getting-started","kb_learn-faq"],"lang":"ro","translations":{"ro":96297,"en":59283,"cs":59304,"da":59307,"de":59324,"en-gb":73603,"es":59305,"fi":59313,"fr":59319,"it":59303,"no":59311,"pl":59317,"pt-pt":59326,"sv":59315,"bg":96269,"nl":96273,"et":96277,"el":96281,"hu":96285,"lv":96289,"lt":96293,"sk":96301,"sl":96305,"hr":96309,"hi":96313,"ja":96317,"ko":96321,"ar":96325},"pll_sync_post":{},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/96297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/comments?post=96297"}],"version-history":[{"count":2,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/96297\/revisions"}],"predecessor-version":[{"id":96300,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/96297\/revisions\/96300"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media\/96298"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media?parent=96297"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtopic?post=96297"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtag?post=96297"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_category?post=96297"},{"taxonomy":"kb_brand","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_brand?post=96297"},{"taxonomy":"kb_device","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_device?post=96297"},{"taxonomy":"kb_section","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_section?post=96297"},{"taxonomy":"kb_learn","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_learn?post=96297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}