{"id":96309,"date":"2024-08-13T16:06:04","date_gmt":"2024-08-13T15:06:04","guid":{"rendered":"https:\/\/droix.net\/knowledge-base\/?post_type=kb&#038;p=59283"},"modified":"2026-10-02T02:26:36","modified_gmt":"2026-10-02T01:26:36","slug":"povrati-kako-zapakirati-svoj-proizvod","status":"publish","type":"kb","link":"https:\/\/droix.net\/knowledge-base\/hr\/article\/povrati-kako-zapakirati-svoj-proizvod\/","title":{"rendered":"Povrati \u2013 Kako zapakirati svoj proizvod"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Ovaj \u0107e vam \u010dlanak pomo\u0107i razumjeti kako nam vratiti proizvod kako bi tijekom prijevoza ostao siguran. Objasnit \u0107emo kako vratiti proizvod radi popravka i radi povrata novca.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ako to ve\u0107 niste u\u010dinili, postupak povrata mo\u017eete zapo\u010deti za popravak ili povrat novca putem <strong><a href=\"https:\/\/returns.droix.net\/\" data-type=\"link\" data-id=\"https:\/\/returns.droix.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">DROIX Portala za povrate<\/a><\/strong>. Za po\u010detak jednostavno unesite svoj broj narud\u017ebe (nalazi se u va\u0161oj DROIX e-poruci s potvrdom narud\u017ebe) i adresu e-po\u0161te koja je kori\u0161tena za naru\u010divanje. Slijedite prilo\u017eene upute za nastavak povrata.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Za popravak<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kada vra\u0107ate proizvod radi popravka, u pravilu nam je potreban samo sam ure\u0111aj (npr. <a href=\"https:\/\/droix.net\/product-category\/gaming-handheld\/handheld-gaming-pcs\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product-category\/gaming-handheld\/handheld-gaming-pcs\/\" rel=\"noreferrer noopener\">prijenosno ra\u010dunalo za igranje<\/a> ili <a href=\"https:\/\/droix.net\/product-category\/gaming-handheld\/android-gaming-handheld\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/droix.net\/product-category\/gaming-handheld\/android-gaming-handheld\/\" rel=\"noreferrer noopener\">Android prijenosna konzola za igranje<\/a>); molimo ne uklju\u010dujte dodatnu opremu koja je bila u va\u0161oj izvornoj po\u0161iljci (poput traka za no\u0161enje, korisni\u010dkih priru\u010dnika ili USB kabela).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ako utvrdimo da bi problem mogao biti povezan s odre\u0111enom dodatnom opremom (npr. napajanjem ili HDMI kabelom), izri\u010dito \u0107emo zatra\u017eiti da taj predmet uklju\u010dite u na\u0161oj komunikaciji s vama. U nastavku se nalazi videozapis o tome kako zapakirati povrat za popravak kako bi se osiguralo sigurno putovanje i brza ulazna obrada od strane na\u0161eg tima.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Return a Device to DroiX for Repair\" width=\"880\" height=\"495\" src=\"https:\/\/www.youtube.com\/embed\/STJugmiSpMM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Za povrat novca<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kada vra\u0107ate narud\u017ebu radi potpunog povrata novca, potrebno je da uklju\u010dite izvorno pakiranje, svu ambala\u017eu i svu dodatnu opremu koja je izvorno poslana s va\u0161om narud\u017ebom. U nastavku se nalazi videozapis o tome kako pravilno zapakirati povrat kako bi se osiguralo sigurno putovanje i brza ulazna obrada od strane na\u0161eg tima.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Return Device to DroiX for Refund\" width=\"880\" height=\"495\" src=\"https:\/\/www.youtube.com\/embed\/ZomiOweIcpk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Pra\u0107enje povrata<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/returns.droix.net\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/returns.droix.net\/\" rel=\"noreferrer noopener\">DROIX Portal za povrate<\/a> tako\u0111er se mo\u017ee koristiti za pra\u0107enje statusa va\u0161eg povrata. Na portalu kliknite poveznicu <strong>Prati<\/strong>; od vas \u0107e se zatra\u017eiti da unesete RMA broj koji ste primili i adresu e-po\u0161te kori\u0161tenu za naru\u010divanje.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ovaj \u0107e vam \u010dlanak pomo\u0107i razumjeti kako nam vratiti proizvod kako bi tijekom prijevoza ostao siguran. Pokazat \u0107emo vam kako vratiti proizvod radi popravka i radi povrata novca.<\/p>\n","protected":false},"author":1,"featured_media":96310,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[3965],"kbtag":[14170,14125],"kb_category":[4296],"kb_brand":[],"kb_device":[],"kb_section":[4308],"kb_learn":[4307],"class_list":["post-96309","kb","type-kb","status-publish","has-post-thumbnail","hentry","kbtopic-miscellaneous","kbtag-popravci","kbtag-povrati","kb_category-windows-handhelds","kb_section-getting-started","kb_learn-faq"],"lang":"hr","translations":{"hr":96309,"en":59283,"cs":59304,"da":59307,"de":59324,"en-gb":73603,"es":59305,"fi":59313,"fr":59319,"it":59303,"no":59311,"pl":59317,"pt-pt":59326,"sv":59315,"bg":96269,"nl":96273,"et":96277,"el":96281,"hu":96285,"lv":96289,"lt":96293,"ro":96297,"sk":96301,"sl":96305,"hi":96313,"ja":96317,"ko":96321,"ar":96325},"pll_sync_post":{},"_links":{"self":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/96309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/comments?post=96309"}],"version-history":[{"count":2,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/96309\/revisions"}],"predecessor-version":[{"id":96312,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb\/96309\/revisions\/96312"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media\/96310"}],"wp:attachment":[{"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/media?parent=96309"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtopic?post=96309"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kbtag?post=96309"},{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_category?post=96309"},{"taxonomy":"kb_brand","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_brand?post=96309"},{"taxonomy":"kb_device","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_device?post=96309"},{"taxonomy":"kb_section","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_section?post=96309"},{"taxonomy":"kb_learn","embeddable":true,"href":"https:\/\/droix.net\/knowledge-base\/wp-json\/wp\/v2\/kb_learn?post=96309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}