At DROIX, we are committed to providing a seamless and efficient shopping experience for our customers worldwide. To best serve our global community, we have established regional online stores and a clear international shipping policy. This guide will help you understand where to shop and what to expect when it comes to international deliveries.
Our Regional Stores: Shop Local for the Best Experience
To cater to our customers in different regions, we have dedicated online stores. Choosing the correct store for your location will ensure the most accurate pricing, fastest shipping, and a hassle-free experience.
- For our customers in the United Kingdom: Please visit our dedicated UK store at droix.co.uk.
- For our customers within the European Union: We recommend European customers shop at droix.eu
- For all other international customers, including the USA, Canada, and Australia: Our global store at droix.net is your destination.
We also have dedicated stores for some of our most popular brands, including the specialised GPD retailer gpdstore.net and official AYANEO products at ayaneo.co.
UK Shipping: Fast & Reliable Delivery
For our customers in the United Kingdom, all orders should be placed through our dedicated DROIX UK store.
- Fast, Local Dispatch: All UK orders are dispatched directly from our warehouse in the UK. This means no import duties or customs delays.
- Next-Day Delivery: We offer fast and reliable delivery services, including options for next-day delivery across the UK. All available shipping options and their estimated delivery times will be presented to you at checkout.
- Same-Day Dispatch: Place your order before 2 PM, Monday to Friday, and we will dispatch it on the same day.
- Click and Collect: If you are in or near London, you can take advantage of our “Click and Collect” service. Simply select this option during checkout and pick up your order directly from our office.
A Clear Recommendation for our European Customers
We are thrilled to have recently launched the DROIX EU store. We highly recommend that all our customers within the EU use this site for the best possible service.
Benefits of shopping at DROIX.eu:
- Faster Delivery: We now have dedicated fulfillment centers within the EU. This means you will experience significantly faster and more efficient delivery times for your favorite tech.
- No Unexpected Customs Fees: All prices are inclusive of VAT. When you shop on our EU store, the price you see at checkout is the final price you pay, with no surprise import duties or taxes upon delivery.
- Tailored Service: Our store is specifically designed to comply with all EU regulations, ensuring a smooth and secure shopping experience.
For the optimal experience, we urge our European customers to shop at droix.eu.
International Shipping from droix.net
For our customers outside of the UK and EU, our DROIX global store, is equipped to handle your orders.
Warehouses: We dispatch orders from our warehouses in the UK, EU, and the USA. We will always aim to ship your order from the nearest warehouse that has your product in stock to minimize delivery times.
Taxes and Duties:
- For customers in the United States: Please be aware that the prices displayed on droix.net do not include local sales tax. As the buyer, you are responsible for any tariffs, import duties, taxes, and customs fees that may be applied by US customs.
- For other international customers: For many regions, the price you see on droix.net will include any applicable taxes, and this will be clearly stated on the product page. Where taxes are not included at checkout, you will be responsible for any import duties and taxes levied by your country’s customs authorities.
We are constantly working to improve our shipping processes and provide transparent pricing for all our customers. No matter where you shop with us, you can always expect the high-quality customer service and support that DROIX is known for.
