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If we’ve asked you to send us an e-mail ( [email protected] ) , for the process to run smoothly, we will need:
If you purchased your device form us directly via our https://DroiX.co.uk web site:
- The six digit order code and e-mail address you used with our site
If you came to us via Amazon:
- The order ID (17 digits long, for example 321-4567890-8765432) and your Amazon account-registered e-mail address
If you are an eBay customer of ours:
- The transaction ID (25 digits long, for example 234567890123-8765432109876) and your eBay user ID
Please also include:
- Your full name and the postcode your DroiX® device was delivered to.
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