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How to uninstall old AMD graphics drivers and install new ones

DROIX Support Last updated 12 March 2024 · 3 min read

If you are having issues updating to the latest AMD graphics drivers, or having a compatibility issue then you may need to first uninstall the old drivers, to install others. This easy-to-follow guide will show the process.

Uninstall graphics drivers

AMD has provided an easy-to-use application that does all the work for you to uninstall their old graphics drivers. You can download their Cleanup Utility software here.

Run the AMD Cleanup Utility application. If you are prompted for Administrator rights, click YES.

AMD Cleanup Utility
Open the Cleanup Utility software

After a moment or two, you will be prompted to reboot your device to boot into Windows Safe Mode. Windows Safe Mode does not use any system drivers and is easier to uninstall any drivers when not in use. Click on YES to boot into safe mode.

AMD Cleanup Utility
Click Yes when prompted to boot to safe mode

Your device will now reboot, it may take a little longer to boot into Windows than usual. Once it has been booted, the Cleanup Utility software should automatically start and prompt you to proceed with the uninstallation. Choose YES.

AMD Cleanup Utility
Click Yes to start the uninstallation

It may take a minute or two for the drivers to be uninstalled, do not close the software or shut down Windows during this time. Once the process has been completed you will be informed that it has been completed, click on FINISH to proceed.

AMD Cleanup Utility

Click Finish to complete the uninstallation

You will now be prompted to reboot back to normal Windows. Choose YES to proceed.

AMD Cleanup Utility
Choose Yes to reboot Windows

Once you have rebooted to Windows, the graphics driver uninstallation process is finished.

Installing AMD graphics drivers

You will first need to download the latest graphics drivers from here. We recommend downloading the “Auto-Detect and Install Driver Updates for AMD Radeon™ Series Graphics and Ryzen™ Chipsets“. This will find, download and install the correct drivers for your device. However, if this does not work, you can choose your “Processor With Graphics” for handhelds and usually mini PCs, from the menus lower down their website.

Once you have downloaded the driver software, you can run the file.

AMD Graphics Drivers
Open the graphics driver installation file

The software may prompt you to enter an installation path, you can choose the default path. The software will install and then scan your system for the graphics. This may take a few minutes.

You will be shown what graphics card has been found on your device. In this example, it is the AMD Radeon 760M Graphics from the Ryzen 5 7640U on the GPD WIN MAX 2 2023. Click on NEXT to proceed.

The software may visually look slightly different to what we show as there are different versions depending on the auto-detect or manual-detect downloads.
AMD Graphics Drivers
Check that it has found your graphics and click Next

You will then be prompted if you wish to install the Privacy View tool, this is optional so you can decide whether to install it or not. Click on Next to proceed.

AMD Graphics Drivers
You can optionally install Privacy View

You may next be prompted to install Chipset drivers. We recommend installing the latest versions, so tick all of them and then Install to proceed.

AMD Graphics Drivers
Install all the latest Chipset Drivers

The software will now download and install the latest drivers for your graphics. This may take several minutes depending on your internet speed for example. Please let the software download and install. Your device’s display may go black during the process while the graphics drivers are installed.

AMD Graphics Drivers
Graphics Drivers installing

Once the process has finished you will be prompted to Finish or Restart your device. We recommend Restarting to finish to process correctly.

AMD Graphics Drivers
Restart Windows to complete the installation

Once your device has rebooted, your drivers are now installed!

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Questions & answers 4

  1. Marek

    Ahoj cca před týdnem se mi po najeti Win 11 vše zabarvilo do růžova – odstín. Hledal jsem závadu v monitoru, ale ten je v pořádku a následně jsem teď postupoval dle Vašeho postupu a smazal všechny ovladače a po najetí Win 11 jsou barvy zase normální, ale jakmile nainstaluji Adrenalin Edition vše se opět zabarví do hodně nepříjemné růžové barvy. Funguje i jakmile odinstaluji Adrenalin Edition. Je chyba v nějaké jejich akutalizaci toho softwaru, nebo jinde ?

    1. DROIX DROIX team

      Zkuste nainstalovat starší verzi ovladače. Pokud použijete automatickou instalaci, nainstaluje se nejnovější verze, která může mít problémy. Starší verze si můžete stáhnout z webu AMD.

  2. halala

    Super, pomohlo to. Bál jsem se, že odešla grafika nebo něco, protože se mi zobrazovala pouze integrovaná. Po odinstalování a znovu nainstalování ovladačů funguje !

    1. DROIX DROIX team

      To se skvěle čte. Mnoho problémů může často vyřešit přeinstalace ovladačů.

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